Cyber-security Analyst – FT

Position Summary

Provide cyber-security planning, event analysis, investigation, escalation and support for Cyber-security technologies both within the Cyber Security Operations Center (CSOC) and to the infrastructure operational teams.

Participate and coordinate Cyber Security Incident Response Team (CSIRT) with evidence gathering / processing, cyber-security incident investigation, attack / malware remediation, forensic analysis, threat mitigation, vulnerability detection, and data leakage prevention.

Looking for an individual that is excited about working for a company that is growing with a great culture and will be an example of living the Core Values of Arkansas Heart Hospital: Highest Expectations in Quality, Excellence through Innovation, Accountability through Ownership, Resilience without Compromise, Teamwork with Results.

Primary Duties

Identify, analyze and respond to malicious activity, and gather evidence to assist in determining which events should be declared as a security incident.
Work with vendor/partners to produce reports on intrusion activities, security incidents, and other threat indications and warning information to help maintain day to day status, develop and report on trends, and provide focus and situational awareness on all issues.
Perform second tier analysis of exploits such as malware, network intrusions, and unauthorized usage to help determine attack-surface, patient zero, and accessible pivot-points.
Continuously monitor and research industry trends + best practices to be implemented at the hospital
Assist with security awareness content and provide education on security policies and practices.
Monitors and reports on project activities and reports on status within published timelines.
Manages partner and vendor relationships, including licenses, contracts, issue resolution and service level expectations.
Provide guidance and support to the other infrastructure and application teams for problem management, service outages, service requests, and changes.
Prepare and present in Quarterly CompSec Mtg’s, and Monthly IT staff meeting
Organize bi-annual cybersecurity table top sessions with internal and external team members
Build relationships with internal and external partners
Performs other duties as assigned.

Qualifications/Specifications

Education: Bachelor degree or equivalent professional-level experience required.
Licensure/Certifications: None required.
Experience: Minimum of 5 years’ experience in several different facets of IT and cybersecurity including, but not limited to the following: Software applications, Networking, Firewalls, End-user computing, Mobile device management, Active Directory, Microsoft 365, Webfiltering, IDS/IPS, Vulnerability Scanning, Antivirus/Malware detection,

IT Solutions Specialist I – FTD

Position Summary

As part of the Solutions Center, this position supports the Information Technology (IT) Team at the Arkansas Heart Hospital and clinics. The Solutions Specialist’s primary responsibility is to build relationships with clinical and administrative staff and provide outstanding technical consulting and support to allow a great patient experience. The candidate must be a self-starter and work well independently and as part of a team.

We are looking for an individual that is excited about working for a company that is growing with a great culture and will be an example of living the Core Values of Arkansas Heart Hospital: Highest Expectations in Quality, Excellence through Innovation, Accountability through Ownership, Resilience without Compromise, and Teamwork with Results.

Work Schedule

8+ hour shifts including some nights, weekends, and holidays.

Primary Duties

Build relationships with Physicians and Hospital staff and provide outstanding technical consulting and support to allow a great patient experience.
Troubleshoot difficult IT problems without the use of standard operating procedures.
Provide timely response to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate resources.
Travel as needed to support remote clinics.
Monitor a wide variety of information and network systems to include, but not limited to, telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems, and core applications.
Audit the quality of work performed by team members and provide constructive feedback if/when asked.
Notify customer and third-party service providers of issues, outages, and remediation status.
Serve as escalation point for Solutions Center and other support teams.
Advise users of information systems of current and future system plans.
Participate in meetings as required.
Maintain and grow existing operational documentation.
Adhere to all hospital and departmental safety policies.
Adhere to the hospital’s Exposure Control Plan.
Maintain confidentiality of all personnel, patient, financial and other information.
Other duties as assigned.

Qualifications/Specifications

Education: High school diploma or GED required. College degree in IT-related field preferred.
Licensure/Certifications: CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications preferred.
Experience: 3+ years of experience in a similar role. Experience working in a Network Operations Center or Security Operations Center preferred.

Device Clinic Specialist – FT

Position Summary

Responsible for performing moderate to complex clinical procedures (i.e., interrogation, interpretation, programming) specific to cardiac pacemaker and AICD devices, ambulatory (Holter) cardiac monitoring and all related EKG services. Responsible for the initial analysis and preliminary report generation and advising physicians or nurses of significant abnormalities. Additional responsibilities include the set up and application of certain devices to the patient and the transmission of the recorded information to the data base or analysis system.

Work Schedule

Monday – Friday, 8 am – 5 pm, but with flexibility to cover all hours based on clinic/patient needs.

Primary Duties

Coordinates daily functions of device clinic, including regional locations, with other team members.
Performs device checks on patients and reprograms devices, as needed.
Educates patients and provides follow-up reminders on device checks according to established protocols.
Collaborates with physician and or Mid-level providers regarding the device status as it affects the total treatment plan.
Maintains necessary records and documentation on patients’ medical records.
Assists with maintaining device data base.
Performs device clinic duties, utilizing specific knowledge in applying event monitors /MCOT/ holter monitors.
Completes appropriate paperwork to order event/holter/MCOT monitors.
Ensures unit and patient rooms are stocked appropriately with equipment.
Demonstrates appropriate knowledge of monitoring options for physicians and staff to make informed decisions regarding t monitor type.
Maintains complete and accurate logs of all patients being monitored.
Compose reports and task to physicians or mid-level provider for review in EMR.
Submits charges for billing.
Schedules appointments for device patients and corresponds with patients regarding any missed appointments or other matters.
Demonstrates positive and competent customer service through effective patient education and care.
Documents all patient contact in EMR.
Ensures patient confidentiality.
Complete special projects as assigned.
Performs other assigned duties as directed by supervisor based on demonstrated competency.

Qualifications/Specifications

Education: High School diploma or equivalent required. Bachelor’s degree in nursing or science field preferred. Intent to sit for Certified Cardiac Device Specialist (CCDS) test within 4 years of beginning employment as Device Specialist preferred.
Licensure/Certification: Current BLS and ACLS certification. Certified Cardiac Device Specialist (CCDS) preferred. Certification is required to be updated at the certification recommended renewal date.
Experience: Knowledge of EKG principles, methods and tests. Knowledge of the use of EKG equipment, Holter and other department equipment preferred. Ability to assign appropriate charge to patient. Minimum of two years’ experience with analysis and reprogramming of pacemaker and AICD patients preferred (Boston Scientific, Medtronic, St. Jude Medical and Biotronik). Experience reviewing and managing remote device follow-up (Carelink, Merlin and Boston Scientific) preferred.

Advanced Practice Provider – Electrophysiology (Main Clinic) FT

Position Summary:

Advanced Practice Registered Nurse (APRNs)/Physician Assistant (PA) collaborates with physicians and works with other healthcare providers as needed to individualize the healthcare needs of their patients. APRN/PA provides diagnosis and treatment of health problems; focus on the effects health problems have on the patient and the family; explain health problems and the effects of medications; emphasize wellness and self-care; and manage their own case load.
APRN/PAs with prescriptive authority maintain a current collaboration agreement with a physician (as well as a physician who is available in their absence) who contractually agrees to be available for consultation and referral while maintaining the appropriate contracts as required by the Arkansas State Board of Nursing/State Medical Board.
APRN/PAs perform physical exams; order/ interpret lab and radiologic studies; diagnose and treat acute and chronic health problems; provide health maintenance; and promote healthy lifestyles for patients.

Work Schedule

Work schedules are agreed upon by the collaborative physician, Chief Clinical Officer (CCO) and APRN/PA to meet the needs of the patients.

Primary Duties:

Conducts comprehensive patient assessments according to patients presenting symptoms, progress and age-specific parameters.
Documents findings and communicates all pertinent information to interdisciplinary team members and collaborative physician(s) as appropriate.
Coordinates with interdisciplinary team members in the development, evaluation, and revision of the plan of care as appropriate to meet the patients needs and goals.
Provides competent care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
Provides education to patients/families/significant others, incorporating age-specific criteria and assessment of readiness to learn.
Maintains patient confidentiality.
Maintains standard universal precautions.
Prescribes and administers medications as outlined by prescriptive authority contract and completes treatments according to policies and within age-specific parameters.
Maintains and completes all required patient record documentation.
Directs admission and discharge planning in conjunction with interdisciplinary team identifying discharge medications, writing prescriptions, outlining dietary restrictions, discharge activities and follow up appointments to facilitate discharge process.
Utilizes critical thinking skills and decision making at an advanced level, i.e., lab, diagnostic test interpretation, etc.

Qualifications/Specifications

Education: Graduate of an accredited Masters level program of nursing education that fulfills completion requirements for Advanced Practice Registered Nursing. Will consider grandfathered BSN graduates that have fulfilled educational requirements to obtain Advanced Practice licensure as required by the Arkansas State Board of Nursing or Physician Assistant (PA) degree from a school accredited by the Arkansas State Medical Board (ASMB) required.
Licensure/Certification: Possession of an active current Arkansas Registered Nurse license and an Arkansas Advanced Practice Nurse license, active current certification by a nationally certifying body or Possession of an active current PA license issued by the ASMB and current Certified Physician Assistant (PAC), as issued by the National Commission on Certification of Physician Assistants (NCCPA) required. Current BLS and ACLS certifications. Eligible for or has current Medicare provider number and DEA registration. Certification(s) is to be renewed by recommended renewal date on certification card.
Experience: Minimum of one-year experience as an Acute Care Nurse Practitioner or Physician Assistant preferred.

LPN Employee Health Nurse (FTD)

Perform the functions and duties necessary to ensure employees meet and maintain the regulatory and physical health requirements to support the facility needs. Provide initial screening, ongoing job-related health maintenance, injury reporting, tracking, and required record keeping. Interacts with Workers Compensation Carrier, state and federal agencies, and accrediting bodies as required.

Primary Duties

Pre-employment health history evaluation including susceptibility to communicable disease (MMR, varicella, hepatitis B), immunization status, pregnancy, compromised immune status, absence of infectious disease, and/or latex sensitivity
Medical history assessing communicable disease history and conditions that increase risk (e.g., long-term steroid therapy, immunocompromise)
Assesses tuberculosis status and provide skin testing and follow-up as needed
Provide antibody titer testing
Evaluate changes in employee health status as needed
Outbreak and exposure evaluation: Evaluate employee susceptibility to disease, type and duration of exposure, availability of prophylaxis
Recommends communicable disease work restrictions based on published accepted standards.
In conjunction with the clinical director, facilitate communicable disease and blood borne pathogen exposure treatment and provide follow-up counseling and testing
Assesses TB exposures and provides follow-up testing and referral as needed
Monitor and repot TB sero-conversions
Monitor compliance with prophylaxis medications
Send employee health records to human resources
Educate employees about immunizations
Provide immunizations
Track series immunizations and provide as needed
Monitor exposures and provide prophylaxis treatment as needed
Complete exposure lab draws for employee
Review exposure results on patients and employees
Inform employee of results
Provide repeat lab draws with serial testing / tracking (6wk, 12wk, 6 month, 12 month)
Provide exposure education for employees and patients
Maintain OSHA 300/301 Log
Provide OSHA log for posting annually
Complete reporting for employee injuries / exposures / lost days / restricted days.
Track lost time related to injuries
Maintain needle stick log
Maintain exposure log
Maintain employee injury log
Maintain employee illness log
Compile employee health reports
Report employee health activities to the Infection Control and Environment of Care Committees
Monitor community and personnel outbreaks
Track employees with repeat injuries, communicate with director / VP
File injuries / exposures with Workers Compensation Provider
Evaluate and trend notice only injury reports
Communicate with employee and their insurance case worker
Track progress of injured employee through Concentra
Monitor work restrictions, advise directors / human resources of employee clearance to return to work
Screen employees at work and advise pharmacy if medication may be dispensed to employee on the clock
Develop and update employee health policies and procedures
Keep current with CDC guidelines

Qualifications/Specifications:

Education: Graduate of an accredited Licensed Practical Nursing program.
Licensure/ Certification: Current state licensure as a Practical Nurse. Licensure from a state within the Nursing Compact. Current BLS certification required within 30 days of employment.
Experience: 1 year experience as a nurse. Prefer at least year experience in employee health and workman’s comp.

Patient Registrar -Russellville Clinic (FTD)

Position Summary:

This position is responsible for admitting/registering patients to the appropriate department (i.e., clinic, hospital, emergency room, day patient) within the facility. Accumulates and enters all necessary demographic and billing information in the computer system with timeliness and accuracy. May act in the capacity of a cashier.

Primary Duties:

Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital.
Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures.
If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room.
Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.
Performs pre-admission functions as defined in hospital policy.
May perform pre-certification/benefit verification processes in an efficient and timely manner.
UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.
Registration will contact UHC upon notification of IP status to initiate pre-cert.
Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner.
Serves as liaison with clinical departments, patients and families regarding admission and registration processes.
Ensures patient and family needs are met and addressed while they are in lobby areas.
Remains focused on Delighting our Customers.
In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift.
May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information.

Qualification/Specifications:

Education: High School graduate or equivalent required; Associate degree preferred.
Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.

Clinical Assistant (LPN or MA) – Texarkana Clinic (FT)

Position Summary

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the scope of practice of an LPN or Medical Assistant using the patient-focused care system and under the direction/supervision of an RN or physician.

Primary Duties

Patient Care:

Actively participates directly with patient care and ensures a safe and comforting environment.
Responds to patient needs in a timely manner.
Transports patients as needed.
Welcomes patients and ensures the admission paperwork is available; actively participates in the admission process.
Performs/Assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher.
Performs/Assists with range of motion exercises and ambulating.
Reports abnormal conditions to the RN or physician in a timely manner.
Identifies the organization of the human body, including its systems, structure and functions.
Demonstrates general principles of cleanliness (asepsis).
Applies the principle of basic nutrition to patient care.
Provides basic emergency care.
Coordinates the booking and scheduling of patients for procedures/appointments
Serves as liaison with physician/facility, patient and families regarding patient care.
Performs other duties as directed by supervisor, based on demonstrated competency.
Maintains patient confidentiality.
Maintains universal precautions.

Clinic patient work up

Actively solicits information from patient’s doctor’s office staff, and insurance pre-certification information
Explains procedures and answers questions regarding patient care and scheduled procedures.
Identifies, reports and records changes that result from disease or trauma to patient’s respiratory, cardiovascular, neurologic, gastrointestinal, genitourinary, reproductive, musculoskeletal, metabolic, psychological, integumentary, sensory, immune, hematologic and nutritional systems.
Able to apply simple dressings and assist RN/MD with more complex dressings.
Accurate and complete medication reconciliation.
Completely update the patient’s medical record at each visit including allergies, hospitalizations, and surgeries in the electronic medical record system with timeliness and accuracy.
Documents Flu and Pneumonia immunizations.
Performs 12 lead EKG
Obtains weight and basic patient information.
Performs phlebotomy and blood glucose monitoring.
Travels to outreach satellite clinics.
Performs clerical duties as needed.

Qualifications/Specifications

Education: Graduate of an accredited Practical Nurse program or Medical Assistant program required.
Licensure/ Certification: If LPN – Current state licensure as a Practical Nurse or licensure from a state within the Nursing Compact required. Current BLS at time of employment.
Experience: None required. Minimum of 6 months’ continuous LPN or Medical Assistant experience preferred.

Phlebotomist-LR Main Clinic (FT)

Responsible for performing all phlebotomy procedures in a timely manner. Performs procedures according to physician’s orders in the patient’s chart or per prescription on outpatients. As a member of the care team, the phlebotomist is responsible for working collaboratively with other members to ensure the safe and accurate delivery of patient care. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance.

Primary Duties

Pre-Analytical:

Uses EHR to print patient requisitions.
Performs routine venipuncture or capillary puncture using proper procedure and technique. Refers to Specimen Collection and Handling Procedure.
Follows correct procedure for patient identification and labeling specimens. Refers to Patient Identification and Specimen Labeling Policy.
Correctly labels and centrifuges specimens.
Maintain an organized clean work enviroment

Analytical:

Performs CoaguCheck testing according to established procedure.
Accurately records INR results on the requisition.

Post-Analytical:

Uses the EHR to look up and print patient reports.
Sorts and charts patient reports.
Logs and files reference lab reports.
Perform Lab billing

General:

Complies with the following policies:
Incident Management Plan
Device-Related Adverse Events
Hazard Communication Program
Exposure Control Program
Fire and Electrical Safety
Maintains patient confidentiality.
Maintains and cleans phlebotomy area and ensures it is well-stocked.

Qualifications/Specifications:

Education: High School diploma or equivalent required.
Licensure/Certification: MA certification preferred. BLS certification required within the first 30 days of employment. Basic EKG skills required within 6 months of employment. Certification is to be renewed by recommended renewal date on certification card.
Experience: Min. 2 years phlebotomy experience required. Knowledge of EHR and ability to navigate EHR preferred.

Advanced Practice Provider – PVI Clinic

Position Summary:

Advanced Practice Registered Nurse (APRNs)/Physician Assistant (PA) collaborates with physicians and works with other healthcare providers as needed to individualize the healthcare needs of their patients. APRN/PA provides diagnosis and treatment of health problems; focus on the effects health problems have on the patient and the family; explain health problems and the effects of medications; emphasize wellness and self-care; and manage their own case load.
APRN/PAs with prescriptive authority maintain a current collaboration agreement with a physician (as well as a physician who is available in their absence) who contractually agrees to be available for consultation and referral while maintaining the appropriate contracts as required by the Arkansas State Board of Nursing/State Medical Board.
APRN/PAs perform physical exams; order/ interpret lab and radiologic studies; diagnose and treat acute and chronic health problems; provide health maintenance; and promote healthy lifestyles for patients.

Work Schedule

Work schedules are agreed upon by the collaborative physician, Chief Clinical Officer (CCO) and APRN/PA to meet the needs of the patients.

Primary Duties:

Conducts comprehensive patient assessments according to patients presenting symptoms, progress and age-specific parameters.
Documents findings and communicates all pertinent information to interdisciplinary team members and collaborative physician(s) as appropriate.
Coordinates with interdisciplinary team members in the development, evaluation, and revision of the plan of care as appropriate to meet the patients needs and goals.
Provides competent care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
Provides education to patients/families/significant others, incorporating age-specific criteria and assessment of readiness to learn.
Maintains patient confidentiality.
Maintains standard universal precautions.
Prescribes and administers medications as outlined by prescriptive authority contract and completes treatments according to policies and within age-specific parameters.
Maintains and completes all required patient record documentation.
Directs admission and discharge planning in conjunction with interdisciplinary team identifying discharge medications, writing prescriptions, outlining dietary restrictions, discharge activities and follow up appointments to facilitate discharge process.
Utilizes critical thinking skills and decision making at an advanced level, i.e., lab, diagnostic test interpretation, etc.

Licensed Practical Nurse – ENCORE ACU/ICU (FTD)

Position Summary

Assist clinical team members by performing a variety of duties for patients within the scope of practice of an LPN using the patient focused care system and under the direction/supervision of an RN. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality

Primary Duties

Patient Care:

Actively participates in the admission process including, but not limited to collecting the patient history, allergies and home medication list.
Actively participates in the transition of care process including, but not limited to, assisting patient/family with preparations for discharge and wheelchair transportation to private or commercial vehicle.
Provides competent direct care and providing for a safe and comforting environment resulting in a positive patient/family experience.
Maintains competency for use of clinical patient care equipment.
Documents and reports abnormal observations to the RN in a timely manner.
Assists in the maintenance of skin integrity with the use of emollients, creams, etc. Cares for superficial skin tears under the direction of the RN.
Maintains patient confidentiality.
Maintains standard precautions.
Carries out medical orders such as administration of medications and treatments, within hospital policy and within patient population-specific parameters.
Provides BLS in response to emergency situations. Provides ACLS under the direction of the RN and provider in emergency situations.
Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.
Adheres to hospital policy and procedures.

Technical Activities:

Observes, reports and records changes that result from disease or trauma to patient’s respiratory, cardiovascular, neurologic, gastrointestinal, genitourinary, reproductive, musculoskeletal, metabolic, psychologic, integumentary, sensory, immune, hematologic, and nutritional systems.
Observes, reports and records the patient’s condition.
Monitors intravenous lines for adequacy of fluids and operations and reports any non-functioning line as observed with visual inspection.
Performs oral /nasal /endotracheal suctioning.
Establishes patient setup/connection tasks including NIBP, SaO2 and ECG.
Collects specimens such as urine, stool, sputum.
Applies warm and cold compresses.
Performs 12 lead EKG.
Monitors and performs vital signs using a variety of equipment, and reports abnormalities to RN.
Performs surgical preps on patients.
Obtains weights and basic patient information on new admissions.
Assists RN/MD in removal of sheath and applies manual pressure or c-clamp after hemostasis has been established.
Observes sheath site for signs of bleeding and notifies RN of any changes.
Provides clerical duties as needed.
Able to apply simple dressings and assist RN with more complex dressings.
Performs blood glucose monitoring.
Performs hemostasis monitoring test.
Performs intake and output measurements.
Performs calorie counts.
Performs ostomy care.
Administers medications in a safe manner.
Provides peripheral intravenous site care and is able to discontinue peripheral intravenous therapy.
Collaborates with the RN in developing, implementing, and evaluation of the outcomes of the teaching plan.

Qualifications/Specifications

Education: Graduate of an accredited Practical Nursing program.
Licensure/ Certification: Current state licensure as a Practical Nurse or licensure from a state within the Nursing Compact. BLS certification required prior to providing direct patient care. Successful completion of ACLS certification is required prior to completion of clinical orientation.