Dishwasher – Culinary AHH (FTD)

Position Summary:

Responsible for maintaining a clean supply of small equipment for production area and for maintaining a clean supply of dishes and utensils. Additional responsibilities include cleaning and sanitizing the meal delivery carts.

Primary Duties

Sets up and breaks down the dish machine daily.
Maintains cleanliness of dietary hand sinks and floors and disposes of trash.
Sorts and washes all dishes from cafeteria and patient rooms, utilizing prescribed infection control procedures.
Records dish machine rinse temperatures at each meal washing service.
Sorts, scrubs and disinfects all pots and pans utilizing prescribed infection control procedures.
Follows directives on placement of clean dish, utensil and pan storage.
Demonstrates a working knowledge of all chemical products used in the operation of the dish machine and in the cleaning procedures performed.
Keeps dish room, utility room and pot and pan room clean and orderly and free form standing water.
Assists with assembly for tray line service. Delivers and retrieves delivery carts as needed.
Cleans and sanitizes delivery carts.
Performs assigned duties of this department according to the disaster plan.

Qualification/Specifications:

Education: High school graduate or GED required.
Licensure/Certification: None
Experience: One year food service/dishwasher experience preferred. Hospital experience desired.

Clinic Coordinator – CV Surgery Clinic (FTD)

Position Summary:

This position is responsible for scheduling, financially clearing, and pre-registering patients via telephone. This position is also main point of contact for physician referrals to the clinic. This position includes obtaining and entering demographic and insurance information. This employee will place daily calls to various insurance companies for authorization/notification and benefits verification purposes. Other required duties include point of service cash collection, close interaction with internal and external administrative liaisons and additional obligations as assigned.

Work Schedule:

Varied shifts, Monday through Friday. May include some weekends dependent on business need.

Primary Duties:

Schedules / pre-registers patient which includes obtaining and entering demographic and insurance information.
Financially clears patients which includes verifying insurance and benefit information per the patient’s insurance plan.
Contacts various insurance companies on a daily basis for insurance authorization/notification and verification purposes.
Calls patient to advise of any deductible or co-pay due at time of appointment.
Accesses and utilizes various online resources for benefits verification purposes.
Ensures all requested patients from a facility have been pre-registered in a timely manner.
Ensures all POS cash is collected and posted according to the policy and procedure guidelines outlined in the department.
Refers patients with financial issues who are unable to make appropriate payment arrangements to the facility financial counselor for handling.
Interacts with various internal and external administrative liaisons.
Knowledgeable of Managed Care as well as Medicare, Medicaid and other third-party payers. Performs all other duties as directed to provide the most efficient service to the hospital in a manner that supports and/or supplements the overall effectiveness of the department and the hospital. Coordinates with Patient Support Specialists and other clinic departments to coordinate patients.
This position is designated as a safety sensitive position because of the essential duties of the job involves critical medical care to patients. A lapse in attention to detail may constitute a threat to health or safety resulting in injury, illness or death. This position is required to work in a constant state of alertness in a safe manner.

Qualifications/Specifications:

Education: High School diploma or GED required.
Licensure/Certification: None required.
Experience: Minimum of three years’ experience in a related field (i.e., patient admissions, registration, insurance verification). Previous healthcare experience preferred.

PBX Operator – Hospital (FTD)

This position is responsible for all switchboard functions of receiving incoming calls, paging and placement of outgoing calls. This position requires exceptional customer service skills in addition to proficiency in PBX functions. Registration job functions are required. Employee must have the ability to work with minimum supervision.

Primary Duties

Always receives calls promptly and courteously and forwards appropriately.
Always displays a courteous and professional tone when paging.
Other assigned duties as directed by supervisor based on demonstrated competency.

Qualifications/Specifications:

Education: High School graduate or equivalent required.
Licensure/Certification: None required.
Experience: Minimum of 3 months experience, healthcare setting preferred.

Patient Care Partner – Progressive Critical Care Unit – FTD

Position Summary

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the patient-focused care system and under the direction/supervision of a registered nurse. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement, and equipment maintenance.

Primary Duties

Primary Functions:

Always greets patients courteously and makes comfortable with department/surroundings.
Ensures admission chart is ready and actively assists with admission process (ID band, computer information, and consent form).
Actively participates in administering patient care and ensures a safe and comforting environment.
Responds to patients needs in a timely manner.
Assists patients with ADLs, including meals, bathing and hygiene needs.
Performs/assists with range of motion exercises and progressive ambulation as directed by RN.
Performs/assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher. Transports patients as needed.
Reports changes in condition to the RN in a timely manner.
Maintains personal responsibility for clinical growth and development.
Applies the knowledge of growth and development to appropriate patient populations.
Maintains patient confidentiality.
Maintains standard precautions.
Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.

Qualifications/Specifications

Education: High school graduate or G.E.D. certificate required.
Licensure/Certification: None required. CNA, MA and/or paramedic certification (National Registry of Emergency Medical Technician (NREMT) paramedic certification) preferred. BLS certification required within the first 30 days of employment. Certification is to be renewed by recommended renewal date on certification card. Basic EKG skills required within 6 months of employment.
Experience: With CNA, MA and/or paramedic certification, no experience required. Without CNA, MA or paramedic certification, minimum of one year patient care experience in a nursing home or hospital (acute care setting preferred) or one year nursing school required.

Pharmacy Tech – PTD

Responsible for assisting the pharmacist in the pharmaceutical care services for the hospital. Prepares and processes medication under the supervision of a pharmacist, checks nursing units for proper medication storage, performs bulk compounding and records patient or medication information on computer for validation of pharmacist, as required by State law. Prepares IVs and sets up TPN compounder for pharmacist compounding. Orders, stocks and transports pharmaceutical supplies as needed. Responds to patients, families, visitors and employees in a courteous, collaborative manner. Considers unique patient needs and demonstrates age-specific competencies.

Work Schedule

Flexible schedule to cover all shifts and weekends as hospital needs demand.

Primary Duties

Patient Care:

Performs skills specific to the licensure requirements of this position.
Completes work in accordance with department and hospital policies and procedures.
Ensures work is thorough and accurate.
Able to respond to variation in workload.
Demonstrates willingness to learn.
Willingly accepts additional duties and responsibilities as requested by the pharmacist.
Works closely with the supervising pharmacist and the pharmacy buyer.
Demonstrates effective organizational skills.
Requires minimal supervision.
Shows initiative and self-direction.
Has knowledge of department and hospital policies and procedures as related to this position.
Demonstrates good mathematical skills.
Documents and communicates information in a clear and legible manner.
Documents in the appropriate areas.
Ensures documentation is complete and done in a timely manner.
Ensures documentation reflects the performance of the appropriate scope of duties for the Pharmacy Technician.
Achieves and maintains appropriate level of computer skills to perform duties.
Maintains confidentiality and privacy of patients and families at all times.
Acts in a professional, respectful manner in the workplace. Treats patients, families and co-workers with dignity and respect at all times. Accepts direction and delegation in a positive, professional manner.
Demonstrates a consistent awareness of patient, family and staff safety, including infection control risks.
Completes work in a timely manner. Actively seeks out direction from RPH for assignments when work is done.
Completes continuing education courses as required to maintain technician certification annually.
Maintains IV certification by completing didactic course / exam yearly.
Prepares basic IVs under the supervision of a pharmacist.
Sets up IV compounder for cardioplegic and TPN solution preparation by a pharmacist.

Qualifications/Specifications:

Education: High school diploma or G.E.D. required.
Licensure/Certification: Arkansas State Board Pharmacy Technician license required. PTCB certification preferred.
Experience: None required. Hospital pharmacy experience preferred.

Registered Nurse – Emergency Room (FTD & FTN)

Position Summary

This professional staff person is responsible for performing assessments, developing a plan of care and implementing and evaluating the care. The RN-Critical administers medications and treatments as ordered by physicians and in keeping with the current clinical nursing practice. Also responsible for directing, monitoring and evaluating the care delegated to non-licensed personnel. The RN-Critical leads the interdisciplinary care team for patients with primarily cardiovascular disease. In addition, the RN-Critical performs a range of technical services in a cross-functional mode to comprehensively serve patient needs. Assumes (under the direction of the Laboratory) responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance.

Primary Duties:

.Documents findings and communicates all pertinent information to interdisciplinary team members as appropriate.
Collaborates with interdisciplinary team members in the development, evaluation and revision of the plan of care as appropriate to meet the patient’s needs and goals.
Provides competent direct care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
Assists healthcare team members in the understanding of hospital policies and procedures.
Provides education to patients/families/significant others, incorporating population-specific criteria and assessment of readiness to learn.
Maintains patient confidentiality.
Maintains standard precautions.
Administers medications and completes treatments according to hospital policy and within population-specific parameters.
Maintains all necessary documentation.
Facilitates discharge plan in collaboration with interdisciplinary team.
Demonstrates knowledge and ability to use necessary patient care equipment.
Coordinates response of the interdisciplinary team to emergency situations.
Performs Point-of-Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point-of-Care quality control standards.
Qualifications/Specifications:
- Education: Graduate of an accredited nursing program required.
- Licensure/Certification: Registered Nurse with current state licensure or licensure from a state within the Nursing Compact required. BLS certification required within 30 days of employment and prior to providing direct patient care. Successful completion of ACLS certification is required for any Registered Nurse by completion of clinical orientation. PALS certification required within 90 days of employment. Certifications will be renewed by recommended renewal date on the certification documentation.

Structural Heart Nurse – Team LEAD (FT)

This position will serve as the Team Lead for the Structural Heart Nurses

The Structural Heart Nurse is responsible for coordinating the structural heart program which includes: transcatheter aortic valve implantation (TAVRI), Mitra clip repair, and other related procedures/surgeries. This position is responsible for assessing and evaluating suitability of potential structural heart candidates and providing patient education regarding tests/procedure. Extracts and reviews data to allow for accurate screening of patients and coordinates multidisciplinary meetings to discuss structural heart cases. Monitors peri- and post-operative outcomes. Serves as primary point of contact for the structural heart device vendor(s). The Structural Heart Nurse has a central role in the planning and scheduling of procedures and ensuring the availability of the patient, members of the multidisciplinary team and required devices. Maintains fiscal responsibility for the program and evaluates overall effectiveness of the program.

Work Schedule

Forty hours per week, Monday through Friday, with additional hours as needed to meet patient and program needs.

Primary Duties

Clinical Responsibilities:

Assists structural heart team physicians, referring physicians and prospective patients themselves in identifying potential candidates for structural heart repair.
Assesses and evaluates physical, mental and cognitive status/health of potential structural heart candidates to determine potential suitability for procedure.
Engages patients and families in extensive and comprehensive counseling regarding tests required for the structural heart procedure. Provides and explains in detail the patient education material.
Coordinates and collaborates with structural heart team including physicians and their staff to schedule protocol testing.
Ensures the structural heart team cardiovascular surgeons are consulted regarding operability of potential candidates and facilitates said documentation into appropriate patient visit stay.
Maintains constant communication with structural heart team physicians, referring physicians and their staff regarding patient evaluations and outcomes of tests.
Assists structural heart team echo cardiographer with preoperative TEE for the purpose of obtaining valvular measurements and other required structural images.
Consolidates data from each evaluating test and uploads information into a secure international database (ValvePoint) for peer review. Reviews the data images and measurements uploaded in ValvePoint, including annulus measurements, minimal luminal diameters of ileofemoral systems and degree of calcification. Communicates with physicians and medical device representative of findings for their final verification.
Coordinates a multidisciplinary meeting prior to each structural heart case to discuss upcoming and future cases.
Assists in data gathering for any future research project involving structural heart devices.
Maintains open lines of communication with the medical device representative on each case, both pre- and post-operatively.
Assists the Performance Improvement Department in gathering data for STS/ACC/TVT registry.
Assists with development and editing order sets and protocols for the structural heart procedure(s) and evaluates as needed with the structural heart team of physicians and their APNs (in consultation with AHH departments involved).
Provides education and support to AHH staff regarding the evaluation of and care of structural heart patients.

Operational Responsibilities:

Monitors and evaluates the effectiveness of the structural heart program operations under direction of Director of Nursing.
Assists Marketing with understanding referral process for future growth of structural heart program.
Participates in national education to stay abreast of current trends and new technology.
Provides regular and as-needed executive updates and reports.
Provides input into all aspects of structural heart program, while ensuring a quality structural heart program.

Qualifications:

Education: Graduate of an accredited registered nursing program required. BSN preferred
Licensure/Certification: Registered Nurse with current state licensure or licensure from a state within the Nursing Compact required. BLS certification required within 30 days of employment and prior to providing direct patient care. Successful completion of AHA-approved course in ACLS within 30 days of employment required. Certification is to be renewed by recommended renewal date on certification card.
Experience: Minimum of one year adult, acute care with cardiology/cardiovascular RN-level experience required. CVICU, SICU or CCU experience strongly preferred. Will consider telemetry-trained nurse with minimum of one year experience.

Surgical Technologist – ENCORE (FT)

Position Summary:

Responsible for assisting professional staff in providing care for the operative patient before, during and after surgery. This position requires thorough surgical knowledge and expertise to ensure proper instrumentation and supplies are available on the surgical field and/or in the operating room where the procedure is to be performed. Assists the sterile operative team, performs scrub and circulating duties in the operating room, performs routine and specialized housekeeping activities and applies principles of asepsis, infection control and medical ethics. Responsible for training newly assigned personnel. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance.

Primary Duties

Actively participates in direct patient care and ensures a safe and comforting environment.
Ensures patient equipment and supplies are available and in operating condition.
Performs clinical quality improvement activities such as patient satisfaction, physician satisfaction and staff satisfaction.
Prepares Operating Room and equipment by opening sterile supplies and instrumentation for procedures to be performed.
Demonstrates proficiency to operate and/or apply surgical equipment and instrumentation.
Assumes responsibility to maintain sterile technique and apply principles of infection control and medical ethics.
Functions as Scrub Assistant when needed; is able to assume primary and secondary scrub duties.
Demonstrates proficiency in interpreting patient status information during procedures.
Assists with specific and safe positioning of patient on operating table.
Anticipates needs of the surgeon with little or no prompting.
Interprets and relays physician orders/requests to other team members.
Assists nursing staff with preoperative patient preparation.
Counts sponges and related items with circulating nurse before and during surgical procedures.
Assists operative team with donning sterile gown/gloves and applying sterile drapes to surgical field.
Cares for surgical specimens on the sterile field.
Maintains sterile field in an organized manner so anyone can utilize at any time during the procedure.
Assists in transportation of patient to OR and/or PACU.
Demonstrates ability to react calmly and effectively in an emergency situation.
Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.

PBX Operator – Main Clinic (FT)

Position Summary:

This position is responsible for all switchboard functions of receiving incoming calls, paging, placement of outgoing calls and monitoring various alarm systems. This position requires exceptional customer service skills in addition to proficiency in PBX functions. Registration job functions are required. Employee must have the ability to work with minimum supervision.

Primary Duties:

PBX Duties:

Always receives calls promptly and courteously and forwards appropriately.
Always displays a courteous and professional tone when paging.

Admitting/Registration Duties:

Admits/registers patients for admission to the hospital, explain policies, answer questions on patient admission and gather all necessary information and signatures according to hospital policy and procedures.
Assigns patients being admitted to their room, notifies designated nursing station of patients arrival and arranges transport of patient to their room.
Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.
Performs preadmission functions as defined in hospital policy.
- UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.
- Registration will contact UHC upon notification of IP status to initiate pre-cert.
Performs pre-certification/benefit verification processes in an efficient and timely manner.
Greets patients, families and visitors arriving at the Day Registration Desk in a friendly, courteous manner.
Serves as liaison with clinical departments, patients and families regarding admission and registration processes.
Ensures patient and family needs are met and addressed while they are in lobby areas.
Remains focused on Delighting our Customers.

Qualification/Specifications:

Education: High School graduate or equivalent required.
Licensure/Certification: None required.
Experience: Minimum of 1 year experience in office setting required. Healthcare setting preferred.

Physician Provider Nurse (RN or LPN) – Main Clinic (FT)

Position Summary:

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the scope of practice of an LPN using the patient-focused care system and under the direction/supervision of an RN or physician.

Primary Duties:

Actively participates directly with patient care and ensures a safe and comforting environment.
Responds to patient needs in a timely manner.
Transports patients as needed.
Welcomes patients and ensures the admission paperwork is available; actively participates in the admission process.
Performs/Assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher.
Performs/Assists with range of motion exercises and ambulating.
Reports abnormal conditions to the RN or physician in a timely manner.
Identifies the organization of the human body, including its systems, structure and functions.
Demonstrates general principles of cleanliness (asepsis).
Applies the principle of basic nutrition to patient care.
Provides basic emergency care.
Coordinates the booking and scheduling of patients for procedures/appointments
Serves as liaison with physician/facility, patient and families regarding patient care.
Performs other duties as directed by supervisor, based on demonstrated competency.
Maintains patient confidentiality.
Maintains universal precautions.

Physician Nurse

Applies the principle of basic nutrition to patient care.
Observes, reports and records the patient’s condition.
Coordinates the booking and scheduling of patients for procedures/appointments.
Collaborates with the RN/MD in developing, implementing and evaluation of the outcomes of the teaching plan.
Explains procedures and answers questions regarding patient care and scheduled procedures.
Assists with patient charges as necessary.

Qualifications/Specifications:

Education: Graduate of an accredited Practical Nurse program required.
Licensure/ Certification: Current state licensure as a Practical Nurse or licensure from a state within the Nursing Compact required. Current BLS within 30 days of employment. ACLS required prior to participating in walk stress testing.
Experience: None required. Minimum of 6 months’ continuous LPN experience preferred.