Position Summary:

This position is responsible for the electronic and manual posting of insurance and patient payments. Interprets insurance explanation of benefits (EOBs) and adjusts patient accounts accordingly. This position requires knowledge of medical charges and allowed amounts by insurance carriers and the ability to enter data with high attention to detail.

Work Schedule

Monday – Friday, 8-5 or as determined by supervisor.

Primary Duties:

  • Interprets explanation of benefits from insurance carriers.
  • Determines appropriate processing requirements regarding payments and adjustments to be posted.
  • Enters insurance payments and associated adjustments to patients accounts in a timely and accurate manner.
  • Posts personal payments to the patients accounts in a timely and accurate manner.
  • Identifies any EOBs incorrectly processed and submits the EOBs to appropriate person for claim review.
  • Balances all batches keyed.
  • Properly processes all claims that need to be forwarded on to secondary for further review.
  • Maintains responsibility for business office petty cash.
  • Maintains patient confidentiality.
  • May cross-train and provide backup for other business office functions.
  • Performs other duties as assigned.

Qualifications/Specifications:

  • Education: High School diploma or equivalent required.
  • Experience: Minimum of one year experience processing medical charges and working with insurance explanation of benefits (EOBs).

This position is responsible for obtaining and completing all insurance precertifications and authorizations as required for various clinical procedures. Determines necessity for precertification and coordinates with insurance companies, patients and clinical staff to obtain information. Maintains complete and accurate documentation in patient charts. Develops and maintains effective relations with insurance companies, physicians and medical office staff. Must have proficient knowledge of insurance requirements, medical/clinical terminology, medical necessity associated with various clinical procedure codes and certification/referral work flow. This position requires the ability to work with minimal supervision.

Work Schedule

Monday – Friday, or as directed by department supervisor.

Primary Duties

  • Obtain and complete all insurance precertification and authorizations as required for various clinical procedures.
  • Determine the necessity for precertification and coordinate with insurance companies and clinical staff to obtain information necessary to obtain precertification and authorization.
  • Maintain complete and accurate documentation within the patient medical record.
  • Maintain proficient knowledge of insurance requirements, medical/clinical terminology, and medical necessity associated with various clinical procedures.
  • Utilize clinical documentation to obtain the appropriate CPT procedure codes for various clinical procedures from coding staff as necessary.
  • Exercise effective time management and prioritization skills to effectively complete urgent precertification/authorization requests.
  • Maintain proficient knowledge of certification/referral work flow.
  • Develop and maintain effective relationships with physicians, medical office staff, and insurance companies.

Qualifications/Specifications:

  • Education: High school diploma or equivalent required. Associate of Science preferred.
  • Licensure/Certification: None required. Current medical assistant certification or state licensure as a Practical Nurse (or licensure from a state within the Nursing Compact) preferred.
  • Experience: Minimum of three years experience in medical registration/admissions, precertification and/or medical insurance required.

This position is designated as a safety sensitive position because of the essential duties of the job involves critical medical care to patients.  A lapse in attention to detail may constitute a threat to health or safety resulting in injury, illness or death.  This position is required to work in a constant state of alertness in a safe manner. 

Position Summary:

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the scope of practice of an RN or LPN using the patient-focused care system and under the direction/supervision of an RN or physician.


Primary Duties:

  • Actively participates directly with patient care and ensures a safe and comforting environment.
  • Responds to patient needs in a timely manner.
  • Transports patients as needed.
  • Welcomes patients and ensures the admission paperwork is available; actively participates in the admission process.
  • Performs/Assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher.
  • Performs/Assists with range of motion exercises and ambulating.
  • Reports abnormal conditions to the RN or physician in a timely manner.
  • Identifies the organization of the human body, including its systems, structure and functions.
  • Demonstrates general principles of cleanliness (asepsis).
  • Applies the principle of basic nutrition to patient care.
  • Provides basic emergency care.
  • Coordinates the booking and scheduling of patients for procedures/appointments
  • Serves as liaison with physician/facility, patient and families regarding patient care.
  • Performs other duties as directed by supervisor, based on demonstrated competency.
  • Maintains patient confidentiality.
  • Maintains universal precautions.

Physician Nurse

  • Applies the principle of basic nutrition to patient care.
  • Observes, reports and records the patient’s condition.
  • Coordinates the booking and scheduling of patients for procedures/appointments.
  • Collaborates with the RN/MD in developing, implementing and evaluation of the outcomes of the teaching plan.
  • Explains procedures and answers questions regarding patient care and scheduled procedures.
  • Assists with patient charges as necessary.

Qualifications/Specifications:

  • Education: Graduate of an accredited Registered or Practical Nurse program required.
  • Licensure/ Certification: Current state licensure as a Practical Nurse or licensure from a state within the Nursing Compact required. Current BLS within 30 days of employment. ACLS required prior to participating in walk stress testing.
  • Experience: None required. Minimum of 6 months’ continuous LPN experience preferred.

Position Summary

This position is primarily responsible for payment arrangements made for all inpatient and outpatient cases scheduled to enter the facility/clinic. This position works closely with the Pre-Registration, Scheduling, Case Management Team, Lead Registration Specialist and the Business Office. Responsible for delivering and explaining the Medicare Important Message to patients with Medicare coverage. May research all accounts for previously unidentified insurance and review all accounts that have a patient balance and are over 45 days outstanding.  Works collaboratively with other departments to ensure the appropriate paperwork is signed and filed. This person requires excellent customer service skills and the ability to work with minimal supervision.

Work Schedule

Monday through Friday regular business hours, or as special assignments dictate.

Primary Duties

Patient Accounts Duties:

  • Greets patients, families and visitors in a friendly, courteous manner.
  • Determines patient responsibility and performs appropriate Point of Service collection.
  • Pre-screens patients for Medicaid eligibility and refers them, as appropriate, to the onsite Medicaid Advocate Services for Healthcare (MASH) representative for additional Medicaid eligibility review and application.
  • Screens patients for the hospital/clinic’s financial assistance (i.e., charity) program by determining whether federal poverty guidelines are met; notifies appropriate Business Office personnel of approved coverage so the hospital/clinic bills accordingly.
  • Monitors in-house patients for continued stay authorizations. Works with Case Management on continued authorization issues.
  • Notifies Business Office management of any non-covered accounts or accounts where the patient responsibility is excessive.
  • Communicates with Business Office management on any issues of concern.
  • Monitors patient accounts for any collections that are required.
  • Serves as liaison with clinical departments, patient and families regarding admission and registration processes.
  • Provides detailed explanation of the Important Message from Medicare to Medicare beneficiaries and obtains signatures of same.
  • Ensures the Important Message is placed on the patient chart and explained to the patient within 48 hours of admission and again two days prior to the discharge date.
  • Assists in developing recommendations to maintain efficient and effective scheduling, precertification, and benefits verification processes.
  • Performs other duties as directed to provide the most efficient service to the hospital/clinic in a manner which supports the overall effectiveness for the department and the hospital/clinic.

Collections Duties:

  • Identifies all delinquent accounts according to the collection guidelines.
  • Obtains appropriate information necessary to review delinquent accounts.
  • Identifies source of payment for delinquent accounts.
  • Contacts delinquent accounts and performs collection actions as required by practice guidelines.
  • Investigates third-party sources of payment.
  • Evaluates patient financial status and establishes budget payment plans for appropriate patients.
  • Sends pre-collection notices.
  • Reviews accounts for assignment to an external collection agency.
  • Answers patient questions concerning bills.
  • With the agreement of Business Office management, makes adjustments to patients’ accounts according to guidelines of practice.
  • Processes daily credit card payment report.
  • Responsible for proper collection techniques and confidentiality of patient information.
  • Other duties as assigned.

Qualifications/Specifications

  • Education: High school degree or equivalent.
  • Licensure/Certification: None required.
  • Experience: Minimum two years financial experience required. Hospital and/or medical office experience preferred.

The Dietitian is responsible for providing optimum nutrition care to patients through assessing nutrition needs; developing, implementing, and re-evaluating nutrition care plans; and counseling and educating patients and families.

Perform all work in accordance to the mission, vision, and values of Arkansas Heart Hospital. Daily duties would include the nutrition care for cardiac patients based on established standards of practice. This includes knowledge and practice of potential dietary modifications, energy and protein needs, nutrition supplements, and nutrition support.

Primary Duties

  • Performs nutrition assessments on patients identified as high risk to determine nutritional status and level of care needed. Risk stratification.
  • Review patient health history in preparation for initial evaluation.
  • Develops and implements nutrition care plans based on established standards of practice to include any of the following as deemed necessary: energy/protein needs, pertinent lab values, nutrition needs in relation to disease state/condition, medications that may cause food/drug interactions, acceptance/tolerance to current mode of feeding, suggested feeding modifications, etc.
  • Interview patient/family to determine educational needs and establish functional treatment goals and plan of care.
  • Closely monitors nutrition care plans/goals and progresses appropriately to facilitate behavior change.
  • Conducts multiple weekly nutrition education workshops. Develop new content as needed.
  • Collaborates with Chef to plan weekly cooking workshops.
  • Collaborate with patients physician, nurse, and other interdisciplinary team members as appropriate to coordinate plan of care and communicate patient status.
  • Understand exercise prescription according to AACVPR guidelines.
  • Utilize proper safety and infection control techniques according to departmental and hospital safety.
  • Evaluate patient/family response to teaching and modify plan of care if necessary.
  • Complete documentation on appropriate cardiac rehab forms and scan into electronic medical record system as needed.
  • Make appropriate referrals to other healthcare professionals as indicated.
  • Maintain patient confidentiality according to HIPPA.
  • Maintains and promotes a team spirit through active cooperation and collaboration.
  • Assumes a leadership role in the maintenance of the patient-focused care delivery system at AHH Cardiac Rehab.
  • Maintains effective communication with medical/nursing or administrative personnel concerning nutritional care of patients.
  • Conducts nutrition group education classes on various topics.
  • Makes and participates in necessary performance improvement activities.
  • Participates in committee activities concerned with nutritional care.
  • Adheres to policies and procedures of the department and the hospital.
  • Acts as a resources and mentor to all Team Members and staff.
  • Follows established channels and utilizes constructive problem-solving techniques to address issues or concerns and promote positive change.
  • Provides nutrition training and supervision for dietetic students/interns.
  • Flexible to changing systems.
  • Serves as a participant to meet all regulatory agency both on the state and federal law.
  • Adheres to policies and procedures of the department and hospital.
  • Maintains hospital property and security systems to ensure a safe environment. Completes equipment checks as assigned.
  • Maintains appropriate licensures and certifications relevant to position.
  • Adheres to OSHA standards regarding appropriate safety.
  • Adheres to AHH and departmental policies and procedures

Qualifications/Specifications:

  • Education: Bachelors degree from an accredited college or university with major course emphasis in Dietetics, Nutritional Sciences, or Food and Nutrition. Masters degree preferred.
  • Licensure/Certification: Registered Dietitian and Licensed in Arkansas. BLS certification required within 30 days of employment and prior to providing direct patient care. Certification is required to be renewed by recommended renewal date on documentation
  • Experience: Minimum one year in clinical dietetics, particularly in areas of lipid disorders, obesity, diabetes and hypertension. Three to five years preferred.

The Exercise Physiologist is responsible for collaborating with Cardiac Rehab clinicians to prescribe exercise according to ACE/AACVPR/ACSM. Performs duties and responsibilities in a manner consistent with our mission, vision, values and AHH standards. Re-evaluates, assists and encourages members to facilitate compliance with prescribed program. Maintains safe and organized facility to include identification and correction of potential injuries or problems. Must be knowledgeable with ACSM/ACE/AACVPR guidelines. Provides expert knowledge for prescribing exercise to health and at risk adults and for wellness program. Must demonstrate initiative and responsibility for completing tasks. Direct contact includes Cardiac rehab patients and fitness center members.

Primary Duties

  1. Review patient health history in preparation for initial evaluation.
  2. Interview patient/family to determine educational needs and establish functional treatment goals and plan for care.
  3. Collaborate with patient’s physician, nurse, and to her interdisciplinary team members as appropriate to coordinate plan of care and communicate patient status.
  4. Explain in detail treatment procedures to patient/family before administering.
  5. Conducts sub maximal fitness assessments and prescribes individualized exercise program.
  6. Formulate exercise prescription according to AACVPR guidelines.
  7. Utilize proper safety and infection control techniques according to departmental and hospital policy.
  8. Able to operate all department equipment efficiently including exercise equipment, pulse oximeter, blood pressure cuff and glucometer.
  9. Determine expected outcomes, set priorities, establish goals, and select appropriate interventions for clientele.
  10. Evaluate the effectiveness of the Exercise Prescription for the clientele.
  11. Evaluate patient objective/subjective response to exercise and modify treatment and plan of care as indicated in departmental policy.
  12. Maintain patient confidentiality according to HIPPA.
  13. Make appropriate referrals to physical therapy as indicated in departmental policy.
  14. Develop Home Exercise Program based on patient’s therapy session.
  15. Assumes a leadership role in the maintenance of the patient-focused care delivery system at AHH Cardiac Rehab.
  16. Assures that patient supplies are available as needed to provide patient-focused care.
  17. Operates departmental equipment and unit monitors competently.
  18. Perform follow-up phone calls per departmental policy/procedures.
  19. Consults with each patient regarding Cardiac Rehab per provider orders.
  20. Schedules patient’s initial evaluation at Cardiac Rehab clinic.
  21. Documents interaction with every patient.
  22. Provides tours of StrongHearts Rehabilitation Clinic to new patients as needed.

Qualifications/Specifications:

  • Education: Bachelor’s degree from an accredited college or university with major/minor course emphasis in Exercise Science or Exercise Physiology required. Master’s degree in Exercise Science or related field preferred.
  • Licensure/Certification: BLS certification required within 30 days of employment and prior to providing direct patient care. ACSM certification preferred.  Certification is required to be renewed by recommended renewal date.
  • Professional Certification: ACSM Certified Clinical Exercise Physiologist or ACSM Registered Clinical Exercise Physiologist preferred.
  • Experience/Training: Minimum of one year of continuous experience in a telemetry or related cardiac type setting preferred.

 

Position Summary:

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the scope of practice of an LPN using the patient-focused care system and under the direction/supervision of an RN or physician.


Primary Duties:

  • Actively participates directly with patient care and ensures a safe and comforting environment.
  • Responds to patient needs in a timely manner.
  • Transports patients as needed.
  • Welcomes patients and ensures the admission paperwork is available; actively participates in the admission process.
  • Performs/Assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher.
  • Performs/Assists with range of motion exercises and ambulating.
  • Reports abnormal conditions to the RN or physician in a timely manner.
  • Identifies the organization of the human body, including its systems, structure and functions.
  • Demonstrates general principles of cleanliness (asepsis).
  • Applies the principle of basic nutrition to patient care.
  • Provides basic emergency care.
  • Coordinates the booking and scheduling of patients for procedures/appointments
  • Serves as liaison with physician/facility, patient and families regarding patient care.
  • Performs other duties as directed by supervisor, based on demonstrated competency.
  • Maintains patient confidentiality.
  • Maintains universal precautions.

Physician Nurse

  • Applies the principle of basic nutrition to patient care.
  • Observes, reports and records the patient’s condition.
  • Coordinates the booking and scheduling of patients for procedures/appointments.
  • Collaborates with the RN/MD in developing, implementing and evaluation of the outcomes of the teaching plan.
  • Explains procedures and answers questions regarding patient care and scheduled procedures.
  • Assists with patient charges as necessary.

Qualifications/Specifications:

  • Education: Graduate of an accredited Practical Nurse program required.
  • Licensure/ Certification: Current state licensure as a Practical Nurse or licensure from a state within the Nursing Compact required. Current BLS within 30 days of employment. ACLS required prior to participating in walk stress testing.
  • Experience: None required. Minimum of 6 months’ continuous LPN experience preferred.

The Speech Therapist evaluates and treats patients, communicates with families, physicians and other health care members and maintains documentation of services in the medical record.

Work Schedule

Flexible schedule to cover all shifts and weekend activities with on-call participation.

Primary Duties

Patient Care:

    1. Practices speech therapy consistent with the American Speech Therapy Association Code of Ethics and Standards of Practice.
    2. Maintains a patient treatment schedule consistent with the needs of the facility.
    3. Confers with the persons most closely associated with the management of the patient and keeps them informed of any additional patient needs, treatment modification and/or progress.
    4. Responsible for the preparation and submission of facility reports, ensuring confidentiality of all records including:
  • Evaluation reports/summaries;
  • Discharge reports/summaries;
  • Progress reports to referring physicians and agencies;
  • Current progress notes on all patients within their area;
  • Special reports as requested by the director and/or supervisor;
  • Daily attendance records and summaries of same.
  1. Ensures all facility routines and procedures are carried out as outlined.
  2. Keeps abreast of new techniques and trends in the field of speech therapy.
  3. Maintains good public relations with all community sources.
  4. Delegates portions of the above-listed duties to facility personnel, with approval of the supervisor and/or director and in line with the best use of time and experience of such personnel.
  5. Keeps current on and adheres to policies and procedures as enumerated in the Policy and Procedures Manual of the facility.
  6. Interprets and carries out the prescription of the physician.
  7. Maintains confidentiality.
  8. Ensures economic use of time, equipment and supplies; ensures safety and welfare of patients and other employees.
  9. Must be able to apply the theory of speech therapy; have the ability and competency to operate the equipment used in the position; perform technical procedures; and speak intelligently and in a professional manner.

Staff/Unit Responsibilities:

  1. Maintains appropriate resources through flexible staffing.
  2. Performs appropriate disciplinary action when requested.
  3. Investigates and resolves variances.
  4. Assists with recruiting and interviewing of competent staff.
  5. Assists staff in problem solving work issues and in adapting to the patient-focused care environment.
  6. Assists in the training of staff on hospital electronic health record and other computer applications.
  7. Assists in the orientation, evaluation and retention of speech therapy staff.
  8. Evaluates staff competencies and intervenes to maintain quality.
  9. Responsible for communication of pertinent information to staff on daily basis.
  10. Recommends policy changes, plans call schedule for speech therapy and orients new contractors.

Qualifications/Specifications:

  • Education: Graduate of an accredited college or university with a Bachelor degree in Speech Therapy required. Master degree in Speech Therapy preferred.
  • Licensure/Certification: State Licensure or Registration required.
  • Experience/Training: Minimum of 2 years experience as a speech therapist preferred.

Position Summary

Seeking a highly skilled and experienced Revenue Integrity Coding Auditor to join our dynamic team. The ideal candidate should possess a Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) certification and a minimum of 3 years of Inpatient and/or Outpatient coding experience. The Revenue Integrity Coding Auditor will play a crucial role in ensuring accurate coding, MS-DRG assignment, and compliance within our healthcare organization.

Work Schedule

Full-time 40-hour work week – Monday – Friday

Primary Duties

  • The Revenue Integrity Coding Auditor will be responsible for the following key areas, including but not limited to:

    Review Activities:

    – Conduct reviews of Clinical Documentation Improvement (CDI) Mismatches.

    – Evaluate responses to Late Query submissions.

    – Assess Besler Quality Recommendations.

    – Examine coding issues related to Medical Necessity and other concerns.

    – Investigate MS-DRG Denials.

    – Conduct Coding Compliance Research.

    – Perform RVU Analysis.

    – Review high-risk cases such as Impella, TCAR, Aveir DR.

    – Handle Rebill Requests.

    – Address Discharge Not Final Billed Reports.

    – Provide continued support for Charge review.

    Collaboration:

    – Work closely with Providers, Clinical, Coding, and CDI team members.

    – Respond to coding questions and collaborate with CDI QA team on DRG reconciliation.

    – Collaborate with the Director of HIM/Coding/Billing regarding coding quality and education recommendations.

    Auditing and Reporting:

    – Perform random and focus-selected medical records review for accurate coding and MS-DRG assignment.

    – Summarize audit findings and provide feedback to the Director.

    – Keep detailed records of audits, results, recommendations, and follow-up actions.

    Training and Education:

    – Assist in the training of new coding team members.

    – Contribute to educational activities for all coding team members.

    – Provide education to providers on coding updates, documentation standards, and summary reviews.

    External Audits:

    – Review and respond to third-party coding audits/reviews.

    Benefits:

    The successful candidate will contribute to the organization’s overall efficiency, resulting in benefits such as:

    – Increased efficiency in coding processes.

    – Lowering Days Not Final Billed (DNFB).

    – Decreasing Accounts Receivable (AR) days.

    – Providing research support for coding and RVU-related questions.

    – Improving cash flow.

    *Note: This job description is subject to change as the needs of the organization evolve.*

Qualifications/Specifications

  • Education: High School diploma or equivalent required.
  • Licensure/Certification: Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) certification required
  • Experience: Minimum of three years of experience in medical coding with ICD-10 and CPT coding systems required. Detail-oriented and experienced coding professional with a passion for ensuring accuracy and compliance.

Position Summary

The Case Manager Utilization Review utilizes the nursing process for age and diagnosis of specific populations to assess, plan and evaluate the care of a designated case load of patients so that clinical and financial outcomes are achieved. Holds primary responsibility for oversight of Care Coordination and Utilization Review for all patients, providing direction and delegation as appropriate.  Responsible for appropriate utilization of medical necessity criteria and provides guidance to medical and other clinical staff in their use.

Work Schedule

Flexible schedules to cover all shifts and weekends, as hospital needs demand.

Primary Duties

Utilization Review:

Maximizes positive financial outcomes for his/her designated case types.

  • Develops and demonstrates organizational skills and effective time management skills on a daily basis.
  • Compares and contrasts resource utilization before and after a planned change.
  • Identifies and implements changes/strategies to improve profitability of targeted case types.
  • Ensures optimization of reimbursement through assignment of proper coding for specific cases.
  • Monitors and analyzes variances from standard and individualized clinical paths.
  • Assesses efficiency and cost effectiveness of interdepartmental systems.
  • Identifies and communicates problems/inefficiencies in interdepartmental operations to the Director, Case Management.
  • Assists the Director, Case Management in planning, implementing and evaluating strategies to correct/improve problems/inefficiencies.
  • Performs and/or delegates admission and continued stay review for all payers and levels of care; performs these responsibilities within 24 hours of admission and continued stay reviews not less than every three (3) days.

Utilizes consistent processes to assure that all patients are evaluated and monitored for appropriate resource consumption.

  • Applies utilization review criteria objectively for admissions, continued stay, level of care and discharge readiness, using Milliman Care Guidelines or other facility criteria guidelines.
  • Screens and coordinates admissions and transfers, including emergency and elective care, observation status, conversions from outpatient to inpatient care and out-of-area transfers.
  • Participates in the investigation and collaborates with the attending physician in case denials and appeal process.
  • Collaborates with the attending physician when the medical record documentation does not reflect admission or continued stay criteria and confers with Case Management Director and/or Medical Director for assistance when consensus cannot be reached with the attending physician.
  • Ensures facility processes for working with external reviewers is followed in a timely and complete manner.
  • Communicates external UR determinations to patient and/or family when applicable.

Participates in the Case Management/Utilization Review Committee formal processes.

  • Collects and aggregates utilization data for tracking and trending reports.
  • Coordinates and maintains data to address issues of over-utilization, under-utilization and admission necessity.
  • Attends CM/UR Committee meetings as assigned.
  • Actively collaborates with CM Medical Director to maximize appropriate and efficient care of patients.
  • Is knowledgeable of and supports the AHH Utilization Review Plan.
  • Assists with coordinating peer review, focused reviews or other studies as directed by the CM/UR Committee

Communicates effectively with patients, families, physicians, staff and other customers.

  • Communicates clearly and accurately in both verbal and written form.
  • Consistently demonstrates tact, diplomacy, sensitivity and professionalism.
  • Exhibits appropriate telephone protocol.
  • Adheres to proper channels of communication in a courteous and cooperative manner.
  • Acknowledges each patient complaint within the shift and takes appropriate action.
  • Greets patients and visitors promptly and makes them feel welcome.
  • Utilizes correct procedure in regard to hospital information systems and communication with ancillary departments.
  • Communicates, coordinates and conducts at a minimum weekly inter-disciplinary health team conferences for individual case types.

Contributes to modifications in nurse and physician practice patterns to continuously improve quality of care, patient satisfaction and appropriate use of resources.

  • Maintains current knowledge of national standards or practice, as well as Joint Commission standards, appropriate to medical and nursing specialty.
  • Identifies educational needs of individual or groups of clinical staff through daily contact; conducts informal education of staff, as appropriate; communicates learning needs to the appropriate Director and/or Clinical Educator.
  • Identifies and communicates clinical staff practice variances to the appropriate Director.

Dimensions of Patient Care Employee:

  • Identifies and corrects conditions that affect employee safety; upholds safety standards.
  • Maintains stable performance under pressure or opposition; handles stress in a manner that is acceptable to others and to the organization.
  • Makes customers and their needs a primary focus on one’s actions; develops and sustains productive customer relationships.
  • Having achieved a satisfactory level of technical and professional knowledge in position related to areas, maintains current development and trends in area of expertise.
  • Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Qualifications/Specifications

  • Education: Graduate of an accredited program of nursing required:  RN required; BSN preferred.
  • Licensure/Certification: Current state issued license required.  Nurse may have license from a state within Nursing Compact.
  • Experience: Minimum of 2 years clinical experience in cardiovascular nursing preferred. Two years of case management experience preferred.