Position Summary

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the scope of practice of an RN or LPN using the patient-focused care system and under the direction/supervision of the physician.  In addition, responsible for scheduling, financially clearing, and pre-registering patients via telephone. This position is also main point of contact for physician referrals to the clinic. This position includes obtaining and entering demographic and insurance information. This employee will place daily calls to various insurance companies for authorization/notification and benefits verification purposes

Primary Duties

Patient Care:

  • Actively participates directly with patient care and ensures a safe and comforting environment.
  • Responds to patient needs in a timely manner.
  • Transports patients as needed.
  • Welcomes patients and ensures the admission paperwork is available; actively participates in the admission process.
  • Performs/Assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher.
  • Performs/Assists with range of motion exercises and ambulating.
  • Reports abnormal conditions to the RN or physician in a timely manner.
  • Identifies the organization of the human body, including its systems, structure and functions.
  • Demonstrates general principles of cleanliness (asepsis).
  • Applies the principle of basic nutrition to patient care.
  • Provides basic emergency care.
  • Coordinates the booking and scheduling of patients for procedures/appointments
  • Serves as liaison with physician/facility, patient and families regarding patient care.
  • Performs other duties as directed by supervisor, based on demonstrated competency.
  • Maintains patient confidentiality.
  • Maintains universal precautions.
  • Medication administration

Qualifications/Specifications

  • Education: Graduate of an accredited RN or LPN program required.
  • Licensure/ Certification:  Current state licensure as a Registered or Practical Nurse or licensure from a state within the Nursing Compact required. Current BLS at time of employment.
  • Experience: None required. Minimum of 6 months’ continuous RN or LPN experience preferred.  IV experience strongly preferred.

This position is responsible for processing billings on behalf of the patient and appropriate third-party payers, as well as researching billing issues and following up on outstanding claims. Serves as a liaison between patients, coordinating agencies and/or other third-party payers. Should be knowledgeable of all State, Local and Federal financial assistance/eligibility programs available, to include Medicaid (all programs), Medicare, SSI (Supplemental Security Income), Non-Documented Alien Medicaid eligibility and the hospitals internal charity care requirements. Should be proficient in billing and collections using an automated system and electronic claims processing. This position may also assist in revenue cycle initiatives. This position requires the ability to work with minimal supervision.

Primary Duties

Billing:

  • Reviews and processes inpatient and outpatient bills to patients and third-party payers on predetermined schedules.
  • Serves as liaison with third-party payers/agencies regarding billion (billing)/optimal reimbursement and any other billing/payment issues or questions.
  • Develops recommendations to maintain efficient and effective billing processes.
  • Maintains insurance company master list.
  • Serves as liaison to nursing, emergency room, patients, families and physician’s offices regarding insurance benefits.
  • Processes all monetary transactions in an appropriate manner and reports daily to supervisor.
  • Maintains accurate patient accounts including deductibles, co-payments, co-insurance, termination dates, effective dates, pending claims, etc.
  • Performs data input of accurate insurance information, company and plan information to patient account when necessary.
  • Is knowledgeable in reimbursement issues for Medicare, Medicaid, managed care and other third-party payers.
  • Handles billing inquiries over the telephone and in person.
  • Serves as liaison with third-party payers regarding benefit information and preauthorization procedures.
  • Monitors rejected claims, coordinates the research for the filing of appeals and/or reviews with third-party payers.
  • Processes past-due accounts with insurance balances, contacting third-party payers and/or patients as necessary to facilitate the timely payment of past-due charges.
  • Ensure all placements and activity remains reconciled with all agencies (HRG/Complete Care/MSCB/MDS) for all entities.
  • Ensure patient statements remain accurate and integrity of data is reconciled and any variances addressed in a timely manner.
  • Review status updates on a regular basis, as directed (weekly and monthly), to identify variances between organizations.

Other Business Office Duties:

  • Monitors MedAssets Chargemaster system on a daily basis and coordinates updates from ancillary departments when needed.
  • Keys daily updates in the HPF system to distribute payments and correspondence to the appropriate patient folders.
  • Performs follow-up of payments plans as assigned by supervisor.
  • Provides back up for admission/registration, and pre-certification benefits verification functions when necessary to ensure the functions are completed efficiently and timely.
  • Maintains patient files.
  • Maintains insurance logs as defined in policy.
  • Serves as back-up for self-pay accounts and collection functions.
  • Performs other duties as directed to provide the most efficient service to the hospital/clinic in a manner which supports the overall effectiveness of the department and the hospital/clinic.

Qualifications/Specifications

  • Education: High school diploma or equivalent required. Associate of Science preferred.
  • Licensure/Certification: None required.
  • Experience: Minimum of three years experience in medical insurance billing and/or claims processing/research required.

The Cath Lab Pre/Post Nurse preps and recovers the patient after diagnostic and interventional coronary outpatient procedures.  Fast paced, team focused environment. No call, no holidays, no weekends. 4-10 hour shifts.

Primary Duties

Patient Care:

  • Completes admission assessment and periodic reassessments according to patients progress and/or unit protocols and population-specific parameters.
  • Documents findings and communicates all pertinent information to interdisciplinary team members as appropriate.
  • Collaborates with interdisciplinary team members in the development, evaluation and revision of the plan of care as appropriate to meet the patients needs and goals.
  • Provides competent direct care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
  • Assists healthcare team members in the understanding of hospital policies and procedures.
  • Provides education to patients/families/significant others, incorporating population-specific criteria and assessment of readiness to learn.
  • Maintains patient confidentiality.
  • Maintains standard precautions.
  • Administers medications and completes treatments according to hospital policy and within population-specific parameters.
  • Maintains all necessary documentation.
  • Facilitates discharge plan in collaboration with interdisciplinary team.
  • Demonstrates knowledge and ability to use necessary patient care equipment.
  • Coordinates response of the interdisciplinary team to emergency situations.
  • Performs Point-of-Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point-of-Care quality control standards.

Preceptor Responsibilities

  • Assists with recruiting and interviewing of competent staff.
  • Assists staff in problem solving work issues and in adapting to the patient-focused care environment.
  • Trains staff on hospital electronic health record and other computer applications.
  • Assists with orientation, evaluation and retention of clinical staff.

Department-Specific Responsibilities

Cath / EP Lab

  • Performs patient assessments pre-, peri- and post-procedure.
  • Maintains a safe, aseptic environment in the Cath Lab.
  • Administers medications as ordered by the physician.
  • Maintains competent knowledge of all procedures and adheres to procedure protocol.
  • Assists all personnel, patients and physicians as needed.
  • Ensures all supplies are available.
  • Operates and maintains equipment in good working order.
  • Participates in the total maintenance of the department.
  • Ensures that patient has an H & P documented by a physician according to appropriate standards prior to procedure.
  • Settles patient after procedures and provides accepting RN with concise reports on the patient.

Qualifications/Specifications:

  • Education: Graduate of an accredited nursing program required.
  • Licensure/Certification: Registered Nurse with current state licensure or licensure from a state within the Nursing Compact required. BLS certification required within 30 days of employment and prior to providing direct patient care. Successful completion of ACLS certification is required for any Registered Nurse by completion of clinical orientation. Certifications will be renewed by recommended renewal date on the certification documentation.
    • PALS or ENPC certification required for all Emergency Department RNs within one year of employment.
    • RCIS required for Cath/EP Lab RNs within six months of eligibility. Limited Specialty License required within two months of acquiring RCIS. (excluding PRN employees)Certification(s) is to be renewed by recommended renewal date on certification card.

Responsible for performing all diagnostic and interventional cardiovascular radiological procedures in a timely manner. Performs procedures according to physician’s orders in the patient’s chart or per prescription on outpatients.  As a member of the care team, the Radiology Technologist-Cath Lab is responsible for working collaboratively with other members to ensure the safe and accurate delivery of patient care. In addition, the Radiology Technologist-Cath Lab must be able and willing to cross-train into other appropriate modalities. Through following facility policy/ procedure is responsible for quality control, quality improvement and equipment maintenance.

Work Schedule

Flexible schedules to cover needs.

Primary Duties

Patient Care:

    1. Performs radiological procedures in a timely manner; documents required information and communicates to primary physician and direct care staff pertinent information.
    2. Coordinates and assists the care of patients assigned in collaboration with other radiology technologists, physicians, nurses and allied health staff.
    3. Evaluates patient condition in order to adequately perform cardiovascular procedure.
    4. Informs and explains procedure to be performed to patients and what is expected in terms of his/her cooperation.
    5. Provides comprehensive direct patient care and assures a safe and comforting environment.
    6. Consults with other staff as necessary to meet the needs of the patient and family.
    7. Ensures the necessary clinical equipment and supplies are available and are safely utilized.
    8. Possesses the knowledge of growth and development of applicable patient population across the life span (i.e., neonate, adolescent, adult, geriatric).
    9. Performs Point of Care procedures in a timely manner according to established policy and procedure.  Documents required information and complies with all Point of Care quality control standards.
    10. Performs other duties assigned as directed by supervisor based on demonstrated competencies.

Qualifications

  • Education: Graduate of an accredited radiology program.
  • Licensure/ Certification: Current Arkansas Department of Health Radiologic Technologist license and current American Registry of Radiological Technologists (ARRT) certification required. Registered Cardiovascular Technologist (RCVT) certification preferred. BLS and ACLS certification required prior to completion of orientation.   Certification is to be renewed by recommended renewal date on certification card.
  • Experience: Minimum of one year of experience as a Radiology Technologist preferred.

This professional staff person is responsible for performing assessments, developing a plan of care and implementing and evaluating the care. The RN-Critical administers medications and treatments as ordered by physicians and in keeping with the current clinical nursing practice. Also responsible for directing, monitoring and evaluating the care delegated to non-licensed personnel. The RN-Critical leads the interdisciplinary care team for patients with primarily cardiovascular disease. In addition, the RN-Critical performs a range of technical services in a cross-functional mode to comprehensively serve patient needs. Assumes (under the direction of the Laboratory) responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance.

Primary Duties

Patient Care:

  1. Documents findings and communicates all pertinent information to interdisciplinary team members as appropriate.
  2. Provides competent direct care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
  3. Assists healthcare team members in the understanding of hospital policies and procedures.
  4. Provides education to patients/families/significant others, incorporating population-specific criteria and assessment of readiness to learn.
  5. Maintains patient confidentiality.
  6. Maintains standard precautions.
  7. Administers medications and completes treatments according to hospital policy and within population-specific parameters.
  8. Maintains all necessary documentation.
  9. Demonstrates knowledge and ability to use necessary patient care equipment.
  10. Coordinates response of the interdisciplinary team to emergency situations.
  11. Performs Point-of-Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point-of-Care quality control standards.

Department-Specific Responsibilities

Cath / EP Lab

  1. Performs patient assessments pre-, peri- and post-procedure.
  2. Maintains a safe, aseptic environment in the Cath Lab.
  3. Administers medications as ordered by the physician.
  4. Maintains competent knowledge of all procedures and adheres to procedure protocol.
  5. Assists all personnel, patients and physicians as needed.
  6. Ensures all supplies are available.
  7. Operates and maintains equipment in good working order.
  8. Participates in the total maintenance of the department.
  9. Ensures that patient has an H & P documented by a physician according to appropriate standards prior to procedure.
  10. Settles patient after procedures and provides accepting RN with concise reports on the patient.

Qualifications/Specifications

  • Education: Graduate of an accredited nursing program required.
  • Licensure/Certification: Registered Nurse with current state licensure or licensure from a state within the Nursing Compact required. BLS certification required within 30 days of employment and prior to providing direct patient care.  Successful completion of ACLS certification is required for any Registered Nurse by completion of clinical orientation.  Certifications will be renewed by recommended renewal date on the certification documentation.
    • PALS or ENPC certification required for all Emergency Department RNs within one year of employment.
    • RCIS required for Cath/EP Lab RNs within two years of eligibility. Limited Specialty License required within six months of acquiring RCIS. (excluding PRN employees)
      Certification(s) is to be renewed by recommended renewal date on certification card.  ???????
  • Experience:

RN I must be:

  • New graduate nurse or nurse with less than a year of experience
  • Novice skill set

RN II must be:

  • Registered Nurse with one or more years of experience
  • Experience related to home department
  • Novice to intermediate skill set

RN III must be:

  • Registered Nurse with two or more years of experience
  • Experience related to your home department
  • Proficient in Expert Skill Set
  • Preceptor or CPI Responder

RN IV must be

  • Registered Nurse with three or more years of experience
  • Proficient to Expert skill set
  • Preceptor
  • CPI Responder
  • Able to care for IABP patient or multi organ dysfunction demonstrated by competency

Position Summary

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the scope of practice of an LPN or Medical Assistant using the patient-focused care system and under the direction/supervision of an RN or physician.

Primary Duties

Patient Care:

  • Actively participates directly with patient care and ensures a safe and comforting environment.
  • Responds to patient needs in a timely manner.
  • Transports patients as needed.
  • Welcomes patients and ensures the admission paperwork is available; actively participates in the admission process.
  • Performs/Assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher.
  • Performs/Assists with range of motion exercises and ambulating.
  • Reports abnormal conditions to the RN or physician in a timely manner.
  • Identifies the organization of the human body, including its systems, structure and functions.
  • Demonstrates general principles of cleanliness (asepsis).
  • Applies the principle of basic nutrition to patient care.
  • Provides basic emergency care.
  • Coordinates the booking and scheduling of patients for procedures/appointments
  • Serves as liaison with physician/facility, patient and families regarding patient care.
  • Performs other duties as directed by supervisor, based on demonstrated competency.
  • Maintains patient confidentiality.
  • Maintains universal precautions.

Clinic patient work up 

  • Actively solicits information from patient’s doctor’s office staff, and  insurance pre-certification information
  • Explains procedures and answers questions regarding patient care and scheduled procedures.
  • Identifies, reports and records changes that result from disease or trauma to patient’s respiratory, cardiovascular, neurologic, gastrointestinal, genitourinary, reproductive, musculoskeletal, metabolic, psychological, integumentary, sensory, immune, hematologic and nutritional systems.
  • Able to apply simple dressings and assist RN/MD with more complex dressings.
  • Accurate and complete medication reconciliation.
  • Completely update the patient’s medical record at each visit including allergies, hospitalizations, and surgeries in the electronic medical record system with timeliness and accuracy.
  • Documents Flu and Pneumonia immunizations.
  • Performs 12 lead EKG
  • Obtains weight and basic patient information.
  • Performs phlebotomy and blood glucose monitoring.
  • Travels to outreach satellite clinics.
  • Performs clerical duties as needed.

Qualifications/Specifications

  • Education: Graduate of an accredited Practical Nurse program or Medical Assistant program required.
  • Licensure/ Certification:  If LPN – Current state licensure as a Practical Nurse or licensure from a state within the Nursing Compact required. Current BLS at time of employment.
  • Experience: None required. Minimum of 6 months’ continuous LPN or Medical Assistant experience preferred.

Position Summary

This professional staff person is responsible for performing assessments, developing a plan of care and implementing and evaluating the care. The RN-Critical administers medications and treatments as ordered by physicians and in keeping with the current clinical nursing practice. Also responsible for directing, monitoring and evaluating the care delegated to non-licensed personnel. The RN-Critical leads the interdisciplinary care team for patients with primarily cardiovascular disease. In addition, the RN-Critical performs a range of technical services in a cross-functional mode to comprehensively serve patient needs. Assumes (under the direction of the Laboratory) responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance.

Primary Duties

Patient Care:

  • Completes admission assessment and periodic reassessments according to patient’s progress and/or unit protocols and population-specific parameters.
  • Documents findings and communicates all pertinent information to interdisciplinary team members as appropriate.
  • Collaborates with interdisciplinary team members in the development, evaluation and revision of the plan of care as appropriate to meet the patient’s needs and goals.
  • Provides competent direct care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
  • Assists healthcare team members in the understanding of hospital policies and procedures.
  • Provides education to patients/families/significant others, incorporating population-specific criteria and assessment of readiness to learn.
  • Maintains patient confidentiality.
  • Maintains standard precautions.
  • Administers medications and completes treatments according to hospital policy and within population-specific parameters.
  • Maintains all necessary documentation.
  • Facilitates discharge plan in collaboration with interdisciplinary team.
  • Demonstrates knowledge and ability to use necessary patient care equipment.
  • Coordinates response of the interdisciplinary team to emergency situations.
  • Performs Point-of-Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point-of-Care quality control standards.

Qualifications/Specifications

  • Education: Graduate of an accredited nursing program required.
  • Licensure/Certification: Registered Nurse with current state licensure or licensure from a state within the Nursing Compact required. BLS certification required within 30 days of employment and prior to providing direct patient care.  Successful completion of ACLS certification is required for any Registered Nurse by completion of clinical orientation. Certifications will be renewed by recommended renewal date on the certification documentation.

Position Summary

This professional staff person is responsible for performing assessments, developing a plan of care and implementing and evaluating the care. The RN-Critical administers medications and treatments as ordered by physicians and in keeping with the current clinical nursing practice. Also responsible for directing, monitoring and evaluating the care delegated to non-licensed personnel. The RN-Critical leads the interdisciplinary care team for patients with primarily cardiovascular disease. In addition, the RN-Critical performs a range of technical services in a cross-functional mode to comprehensively serve patient needs. Assumes (under the direction of the Laboratory) responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance.

Primary Duties:

  • Documents findings and communicates all pertinent information to interdisciplinary team members as appropriate.
  • Collaborates with interdisciplinary team members in the development, evaluation and revision of the plan of care as appropriate to meet the patient’s needs and goals.
  • Provides competent direct care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
  • Assists healthcare team members in the understanding of hospital policies and procedures.
  • Provides education to patients/families/significant others, incorporating population-specific criteria and assessment of readiness to learn.
  • Maintains patient confidentiality.
  • Maintains standard precautions.
  • Administers medications and completes treatments according to hospital policy and within population-specific parameters.
  • Maintains all necessary documentation.
  • Facilitates discharge plan in collaboration with interdisciplinary team.
  • Demonstrates knowledge and ability to use necessary patient care equipment.
  • Coordinates response of the interdisciplinary team to emergency situations.
  • Performs Point-of-Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point-of-Care quality control standards.

Qualifications/Specifications:

  • Education: Graduate of an accredited nursing program required.
  • Licensure/Certification: Registered Nurse with current state licensure or licensure from a state within the Nursing Compact required. BLS certification required within 30 days of employment and prior to providing direct patient care.  Successful completion of ACLS certification is required for any Registered Nurse by completion of clinical orientation.  PALS certification required within 90 days of employment.  Certifications will be renewed by recommended renewal date on the certification documentation.

Position Summary

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the patient-focused care system and under the direction/supervision of a registered nurse. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement, and equipment maintenance.

Primary Duties

Primary Functions:

  • Always greets patients courteously and makes comfortable with department/surroundings.
  • Ensures admission chart is ready and actively assists with admission process (ID band, computer information, and consent form).
  • Actively participates in administering patient care and ensures a safe and comforting environment.
  • Responds to patients needs in a timely manner.
  • Assists patients with ADLs, including meals, bathing and hygiene needs.
  • Performs/assists with range of motion exercises and progressive ambulation as directed by RN.
  • Performs/assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher. Transports patients as needed.
  • Reports changes in condition to the RN in a timely manner.
  • Maintains personal responsibility for clinical growth and development.
  • Applies the knowledge of growth and development to appropriate patient populations.
  • Maintains patient confidentiality.
  • Maintains standard precautions.
  • Performs Point of Care procedures in a timely manner according to established policy and procedure.  Documents required information and complies with all Point of Care quality control standards.

Technical Activities:

  • Observes intravenous lines for adequacy of fluids and operations and reports any non-functioning line visually observed.
  • Performs superficial oral suctioning with a Yankauers.
  • Establishes patient setup/connection tasks including inputting patient specific data such as SaO2, and EKG.
  • Demonstrates ability to perform 12 lead EKG.
  • Collects specimens such as urine, stool, or sputum.
  • Obtains weight and basic patient information for new admissions.
  • Monitors and performs vital signs using a variety of equipment, and reports to RN.
  • Performs blood glucose monitoring.
  • Performs ostomy care.
  • Performs procedure and surgical preps on patients.
  • Ability to apply single dressings and to assist RN with more complex dressings.
  • Provides clerical support as needed.

Qualifications/Specifications

  • Education: High school graduate or G.E.D. certificate required.
  • Licensure/Certification: None required. CNA, MA and/or paramedic certification (National Registry of Emergency Medical Technician (NREMT) paramedic certification) preferred. BLS certification required within the first 30 days of employment. Certification is to be renewed by recommended renewal date on certification card.  Basic EKG skills required within 6 months of employment.
  • Experience: With CNA, MA and/or paramedic certification, no experience required. Without CNA, MA or paramedic certification, minimum of one year patient care experience in a nursing home or hospital (acute care setting preferred) or one year nursing school required.

Position Summary:

Responsible for assisting all diagnostic and interventional cardiovascular radiological procedures in a timely manner. Performs procedures according to physicians orders in the patients chart or per prescription on outpatients. As a member of the care team, the CVT is responsible for working collaboratively with other members to assure the safe and accurate delivery of patient care. In addition, the CVT must be able and willing to cross-train into other appropriate modalities. Through following hospital policy/procedure is responsible for quality control, quality improvement and equipment maintenance.

Primary Duties:

  • Performs Cardiovascular Technologist procedures in a timely manner; documents required information and communicates to primary physician and direct care staff pertinent information.
  • Coordinates and assists the care of patients assigned in collaboration with physicians, nurses and allied health staff.
  • Evaluates patient condition to adequately perform procedure.
  • Informs and explains procedure to be performed to patient and what is expected in terms of his/her cooperation.
  • Provides comprehensive direct patient care and assures a safe and comforting environment.
  • Consults with other staff as necessary to meet the needs of the patient and family.
  • Ensures the necessary clinical equipment and supplies are available and are safely utilized.
  • Possesses the knowledge of growth and development of patients across the life span (i.e., neonatal, pediatric, adolescent, adult, geriatric).
  • Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.
  • Staff/Unit Responsibilities:
  • Maintains current license and registration.
  • Uses resources in an efficient and cost effective manner.
  • Participates in peer review.
  • Participates in developing other staff and affiliating students.
  • Maintains and develops own professional competencies.
  • Maintains and promotes a team spirit through active cooperation and collaboration.
  • Assists in interdepartmental service coordination.
  • Actively participates in the Performance Improvement and Utilization Review programs.
  • Assumes a role in the maintenance of the patient-focused care delivery system.
  • Assists in the coordination of unit operations.
  • Assists in all aspects of care if the environment, such as dietary, housekeeping, infection control, and supply and equipment management.
  • Attends 80% of in-services and departmental meetings.
  • Helps provide staff to other areas of the hospital when needed.

Qualifications/Specifications:

  • Education: High school diploma or equivalent required. Continuing education in specialty area preferred.
  • Licensure/ Certification: Current Arkansas Department of Health Radiologic Technologist license and current American Registry of Radiological Technologists (ARRT) certification required. Registered Cardiovascular Technologist (RCVT) certification preferred. BLS and ACLS certification required prior to completion of orientation.   Certification is to be renewed by recommended renewal date on certification card.
  • Experience: Minimum of one year of experience as a CVT preferred.  Cath Lab experience strongly preferred.