Chart Scanning Technician – Medical Records (FTD)

Position Summary:

The Chart Scanning Technician is responsible for assuring that all patient records and loose documents are scanned into the patient record with the highest level of quality possible. Responsible for indexing all documents to the appropriate patient folder and for ensuring each document is assigned the appropriate document name.

Primary Duties

Reviews images scanned within 24 hours, or as directed by supervisor.
Identifies poor quality documents and marks them for rescanning.
Ensures that all scanned documents are positioned correctly.
Indexes documents to correct encounter and document type.
Performs indexing process to ensure the following:
- Each document is indexed to the correct patient/encounter.
- Each document is assigned the correct document name.
- Bar-coded documents are correctly indexed.
Identifies when it is appropriate to split and merge documents.
Correctly inserts pages/documents when and where appropriate.
Correctly appends pages/documents when and where appropriate.
Depending on location and management direction, may write each indexed batch to the appropriate queue according to workflow procedure.
Depending on location and management direction, may review assigned work queue(s) daily and ensure timely processing of all assignments in the queues.
Files paper records in appropriate location upon completion of quality check/indexing.
Assists others with responsibilities and adjusts work schedule to meet department needs.
Performs other duties as assigned.

Qualifications/Specifications:

Education: High school diploma or equivalent required.
Licensure/Certification: None required.
Experience: Minimum of one year hospital or clinic medical record department experience.

Clinical Assistant (LPN or MA) Keep The Beat Clinic (FTD)

Position Summary

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the scope of practice of an LPN or Medical Assistant using the patient-focused care system and under the direction/supervision of an RN or physician.

Primary Duties

Patient Care:

Actively participates directly with patient care and ensures a safe and comforting environment.
Responds to patient needs in a timely manner.
Transports patients as needed.
Welcomes patients and ensures the admission paperwork is available; actively participates in the admission process.
Performs/Assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher.
Performs/Assists with range of motion exercises and ambulating.
Reports abnormal conditions to the RN or physician in a timely manner.
Identifies the organization of the human body, including its systems, structure and functions.
Demonstrates general principles of cleanliness (asepsis).
Applies the principle of basic nutrition to patient care.
Provides basic emergency care.
Coordinates the booking and scheduling of patients for procedures/appointments
Serves as liaison with physician/facility, patient and families regarding patient care.
Performs other duties as directed by supervisor, based on demonstrated competency.
Maintains patient confidentiality.
Maintains universal precautions.

Clinic patient work up

Actively solicits information from patient’s doctor’s office staff, and insurance pre-certification information
Explains procedures and answers questions regarding patient care and scheduled procedures.
Identifies, reports and records changes that result from disease or trauma to patient’s respiratory, cardiovascular, neurologic, gastrointestinal, genitourinary, reproductive, musculoskeletal, metabolic, psychological, integumentary, sensory, immune, hematologic and nutritional systems.
Able to apply simple dressings and assist RN/MD with more complex dressings.
Accurate and complete medication reconciliation.
Completely update the patient’s medical record at each visit including allergies, hospitalizations, and surgeries in the electronic medical record system with timeliness and accuracy.
Documents Flu and Pneumonia immunizations.
Performs 12 lead EKG
Obtains weight and basic patient information.
Performs phlebotomy and blood glucose monitoring.
Travels to outreach satellite clinics.
Performs clerical duties as needed.

Qualifications/Specifications

Education: Graduate of an accredited Practical Nurse program or Medical Assistant program required.
Licensure/ Certification: If LPN – Current state licensure as a Practical Nurse or licensure from a state within the Nursing Compact required. Current BLS at time of employment.
Experience: None required. Minimum of 6 months’ continuous LPN or Medical Assistant experience preferred.

CT Technologist – ENCORE (PTD)

Position Summary

Responsible for assisting all diagnostic CT scan procedures in a timely manner. Performs procedures according to physician’s orders in the patient’s chart or per prescription on outpatients. As a member of the care team, the CT tech is responsible for working collaboratively with other members to assure the safe and accurate delivery of patient care. In addition, the CT must be able and willing to cross-train into other appropriate modalities. Through following facility policy/procedure is responsible for quality control, quality improvement and equipment maintenance.

Primary Duties

Patient Care:

Performs CT scan procedures in a timely manner; documents required information and communicates to primary physician and direct care staff pertinent information.
Coordinates and assists the care of patients assigned in collaboration with other CT scan technologists, physicians, nurses and allied health staff.
Evaluates patient condition in order to adequately perform CT scan exams.
Informs and explains procedure to be performed to patient and what is expected in terms of his/her cooperation.
Provides comprehensive direct patient care and assures a safe and comforting environment.
Consults with other staff as necessary to meet the needs of the patient and family.
Ensures the necessary clinical equipment and supplies are available and are safely utilized.
Possesses the knowledge of growth and development of patients across the life span (i.e., neonatal, pediatric, adolescent, adult and geriatric).
Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.

Qualifications/Specifications:

Education: Graduate of an accredited school of radiology technology required. Continuing education in specialty area preferred.
Licensure/Certification: Current Arkansas Department of Health Radiologic Technologist license and current American Registry of Radiological Technologists (ARRT) certification required. BLS certification required. ACLS required within 6 months of employment for CT Technologists who also work in the Cath/EP Lab. Certifications are to be renewed by recommended renewal date on certification documentation.
Experience: None required. Minimum of one year experience as a CT Technologist preferred.

PBX Operator – Clinic (FTD)

This position is responsible for all switchboard functions of receiving incoming calls, paging and placement of outgoing calls. This position requires exceptional customer service skills in addition to proficiency in PBX functions. Registration job functions are required. Employee must have the ability to work with minimum supervision.

Primary Duties

Always receives calls promptly and courteously and forwards appropriately.
Always displays a courteous and professional tone when paging.
Other assigned duties as directed by supervisor based on demonstrated competency.

Qualifications/Specifications:

Education: High School graduate or equivalent required.
Licensure/Certification: None required.
Experience: Minimum of 3 months experience, healthcare setting preferred.

Physician Provider Nurse (RN or LPN) – Main Clinic (FTD)

Position Summary:

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the scope of practice of an LPN using the patient-focused care system and under the direction/supervision of an RN or physician.

Primary Duties:

Actively participates directly with patient care and ensures a safe and comforting environment.
Responds to patient needs in a timely manner.
Transports patients as needed.
Welcomes patients and ensures the admission paperwork is available; actively participates in the admission process.
Performs/Assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher.
Performs/Assists with range of motion exercises and ambulating.
Reports abnormal conditions to the RN or physician in a timely manner.
Identifies the organization of the human body, including its systems, structure and functions.
Demonstrates general principles of cleanliness (asepsis).
Applies the principle of basic nutrition to patient care.
Provides basic emergency care.
Coordinates the booking and scheduling of patients for procedures/appointments
Serves as liaison with physician/facility, patient and families regarding patient care.
Performs other duties as directed by supervisor, based on demonstrated competency.
Maintains patient confidentiality.
Maintains universal precautions.

Physician Nurse

Applies the principle of basic nutrition to patient care.
Observes, reports and records the patient’s condition.
Coordinates the booking and scheduling of patients for procedures/appointments.
Collaborates with the RN/MD in developing, implementing and evaluation of the outcomes of the teaching plan.
Explains procedures and answers questions regarding patient care and scheduled procedures.
Assists with patient charges as necessary.

Qualifications/Specifications:

Education: Graduate of an accredited Practical Nurse program required.
Licensure/ Certification: Current state licensure as a Practical Nurse or licensure from a state within the Nursing Compact required. Current BLS within 30 days of employment. ACLS required prior to participating in walk stress testing.
Experience: None required. Minimum of 6 months’ continuous LPN experience preferred.

Physician Provider Nurse (RN or LPN) – CV Surgery Clinic

Position Summary:

Primary Duties:

Actively participates directly with patient care and ensures a safe and comforting environment.
Responds to patient needs in a timely manner.
Transports patients as needed.
Welcomes patients and ensures the admission paperwork is available; actively participates in the admission process.
Performs/Assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher.
Performs/Assists with range of motion exercises and ambulating.
Reports abnormal conditions to the RN or physician in a timely manner.
Identifies the organization of the human body, including its systems, structure and functions.
Demonstrates general principles of cleanliness (asepsis).
Applies the principle of basic nutrition to patient care.
Provides basic emergency care.
Coordinates the booking and scheduling of patients for procedures/appointments
Serves as liaison with physician/facility, patient and families regarding patient care.
Performs other duties as directed by supervisor, based on demonstrated competency.
Maintains patient confidentiality.
Maintains universal precautions.

Physician Nurse

Applies the principle of basic nutrition to patient care.
Observes, reports and records the patient’s condition.
Coordinates the booking and scheduling of patients for procedures/appointments.
Collaborates with the RN/MD in developing, implementing and evaluation of the outcomes of the teaching plan.
Explains procedures and answers questions regarding patient care and scheduled procedures.
Assists with patient charges as necessary.

Qualifications/Specifications:

Education: Graduate of an accredited Practical Nurse program required.
Licensure/ Certification: Current state licensure as a Practical Nurse or licensure from a state within the Nursing Compact required. Current BLS within 30 days of employment. ACLS required prior to participating in walk stress testing.
Experience: None required. Minimum of 6 months’ continuous LPN experience preferred.

Physician Provider Nurse (RN or LPN) – CV Surgery Clinic (FT)

Position Summary:

Primary Duties:

Actively participates directly with patient care and ensures a safe and comforting environment.
Responds to patient needs in a timely manner.
Transports patients as needed.
Welcomes patients and ensures the admission paperwork is available; actively participates in the admission process.
Performs/Assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher.
Performs/Assists with range of motion exercises and ambulating.
Reports abnormal conditions to the RN or physician in a timely manner.
Identifies the organization of the human body, including its systems, structure and functions.
Demonstrates general principles of cleanliness (asepsis).
Applies the principle of basic nutrition to patient care.
Provides basic emergency care.
Coordinates the booking and scheduling of patients for procedures/appointments
Serves as liaison with physician/facility, patient and families regarding patient care.
Performs other duties as directed by supervisor, based on demonstrated competency.
Maintains patient confidentiality.
Maintains universal precautions.

Physician Nurse

Applies the principle of basic nutrition to patient care.
Observes, reports and records the patient’s condition.
Coordinates the booking and scheduling of patients for procedures/appointments.
Collaborates with the RN/MD in developing, implementing and evaluation of the outcomes of the teaching plan.
Explains procedures and answers questions regarding patient care and scheduled procedures.
Assists with patient charges as necessary.

Qualifications/Specifications:

Education: Graduate of an accredited Practical Nurse program required.
Licensure/ Certification: Current state licensure as a Practical Nurse or licensure from a state within the Nursing Compact required. Current BLS within 30 days of employment. ACLS required prior to participating in walk stress testing.
Experience: None required. Minimum of 6 months’ continuous LPN experience preferred.

PBX Operator – Russellville Clinic (FTD)

Primary Duties

Always receives calls promptly and courteously and forwards appropriately.
Always displays a courteous and professional tone when paging.
Other assigned duties as directed by supervisor based on demonstrated competency.

Qualifications/Specifications:

Education: High School graduate or equivalent required.
Licensure/Certification: None required.
Experience: Minimum of 3 months experience, healthcare setting preferred.

RN Case Manager – Discharge Planning – FTD

Position Summary

The Case Manager Discharge Planner provides focused discharge planning, initiated as early as possible after admission, to facilitate timely and appropriate discharges in collaboration with the patient, family, and clinical care team.

Work Schedule

Flexible schedules to cover all shifts and weekends, as hospital needs demand.

Primary Duties

Discharge Planning:

Provides focused discharged planning, initiated as early as possible after admission, to facilitate timely and appropriate discharges.

Maintains current, accurate information regarding community resources to facilitate discharge planning.
Identifies patients with complex discharge planning needs arising from diagnoses, therapies or psychosocial or other relevant circumstances.
Documents discharge planning activities in the medical record.
Facilitates transfers to appropriate higher level of care facilities when services are not available based upon the facility’s Scope of Care (e.g., pediatric or neonatal intensive care).
Includes alternative care facility placement, DME, family involvement and community resource referral in discharge planning activities.
Directs and delegates activities associated with executing the discharge plan to appropriate personnel

Communicates effectively with patients, families, physicians, staff and other customers.

Communicates clearly and accurately in both verbal and written form.
Consistently demonstrates tact, diplomacy, sensitivity and professionalism.
Exhibits appropriate telephone protocol.
Adheres to proper channels of communication in a courteous and cooperative manner.
Acknowledges each patient complaint within the shift and takes appropriate action.
Greets patients and visitors promptly and makes them feel welcome.
Utilizes correct procedure in regard to hospital information systems and communication with ancillary departments.
Actively participates in inter-disciplinary health team conferences.

Dimensions of Patient Care Employee:

Identifies and corrects conditions that affect employee safety; upholds safety standards.
Maintains stable performance under pressure or opposition; handles stress in a manner that is acceptable to others and to the organization.
Makes customers and their needs a primary focus on one’s actions; develops and sustains productive customer relationships.
Having achieved a satisfactory level of technical and professional knowledge in position related to areas, maintains current development and trends in area of expertise.
Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Qualifications/Specifications

Education: Graduate of an accredited program of nursing or social work required. RN required, BSN preferred for nurses.
Licensure/Certification: Current state issued license required for any RN or state certification required for Social Worker. Nurse may have license from a state within Nursing Compact.
Experience: Minimum of two years of case management experience with 1 or more years in a hospital setting preferred.

Payment Processing Specialist – FTD

Position Summary:

This position is responsible for the electronic and manual posting of insurance and patient payments. Interprets insurance explanation of benefits (EOBs) and adjusts patient accounts accordingly. This position requires knowledge of medical charges and allowed amounts by insurance carriers and the ability to enter data with high attention to detail.

Work Schedule

Monday – Friday, 8-5 or as determined by supervisor.

Primary Duties:

Interprets explanation of benefits from insurance carriers.
Determines appropriate processing requirements regarding payments and adjustments to be posted.
Enters insurance payments and associated adjustments to patients accounts in a timely and accurate manner.
Posts personal payments to the patients accounts in a timely and accurate manner.
Identifies any EOBs incorrectly processed and submits the EOBs to appropriate person for claim review.
Balances all batches keyed.
Properly processes all claims that need to be forwarded on to secondary for further review.
Maintains responsibility for business office petty cash.
Maintains patient confidentiality.
May cross-train and provide backup for other business office functions.
Performs other duties as assigned.

Qualifications/Specifications:

Education: High School diploma or equivalent required.
Experience: Minimum of one year experience processing medical charges and working with insurance explanation of benefits (EOBs).