Days Archives - Arkansas Heart Hospital

Patient Care Partner – Progressive Critical Care Unit – FTD

Position Summary

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the patient-focused care system and under the direction/supervision of a registered nurse. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement, and equipment maintenance.

Primary Duties

Primary Functions:

Always greets patients courteously and makes comfortable with department/surroundings.
Ensures admission chart is ready and actively assists with admission process (ID band, computer information, and consent form).
Actively participates in administering patient care and ensures a safe and comforting environment.
Responds to patients needs in a timely manner.
Assists patients with ADLs, including meals, bathing and hygiene needs.
Performs/assists with range of motion exercises and progressive ambulation as directed by RN.
Performs/assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher. Transports patients as needed.
Reports changes in condition to the RN in a timely manner.
Maintains personal responsibility for clinical growth and development.
Applies the knowledge of growth and development to appropriate patient populations.
Maintains patient confidentiality.
Maintains standard precautions.
Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.

Technical Activities:

Observes intravenous lines for adequacy of fluids and operations and reports any non-functioning line visually observed.
Performs superficial oral suctioning with a Yankauers.
Establishes patient setup/connection tasks including inputting patient specific data such as SaO2, and EKG.
Demonstrates ability to perform 12 lead EKG.
Collects specimens such as urine, stool, or sputum.
Obtains weight and basic patient information for new admissions.
Monitors and performs vital signs using a variety of equipment, and reports to RN.
Performs blood glucose monitoring.
Performs ostomy care.
Performs procedure and surgical preps on patients.
Ability to apply single dressings and to assist RN with more complex dressings.
Provides clerical support as needed.

Qualifications/Specifications

Education: High school graduate or G.E.D. certificate required.
Licensure/Certification: None required. CNA, MA and/or paramedic certification (National Registry of Emergency Medical Technician (NREMT) paramedic certification) preferred. BLS certification required within the first 30 days of employment. Certification is to be renewed by recommended renewal date on certification card. Basic EKG skills required within 6 months of employment.
Experience: With CNA, MA and/or paramedic certification, no experience required. Without CNA, MA or paramedic certification, minimum of one year patient care experience in a nursing home or hospital (acute care setting preferred) or one year nursing school required.

Respiratory Therapist – ENCORE (FTD)

THIS POSITION IS BASED AT THE ENCORE LOCATION BUT MUST BE ABLE TO COVER AT AHH-LR WHEN BUSINESS NEEDS REQUIRE

Responsible for setting up and operating various types of respiratory care equipment to be utilized in the diagnosis and treatment of cardiopulmonary diseases as ordered by physicians. As a member of the patient-focused care team, the Respiratory Therapist works collaboratively with the other members to assure the safe and accurate delivery of care. In addition, the Respiratory Therapist performs a range of technical procedures related to cardiopulmonary hemodynamics to comprehensively serve patient needs. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement, and equipment maintenance.

Primary Duties

Patient Care:

Assesses patient appropriately, interprets results accurately and suggests alternative treatment.
Able to appropriately change modes of therapy.
Prioritizes work assignments efficiently.
Able to work independently, demonstrating respect for patients rights and confidentiality.
Communicates effectively with physicians, patients and co-workers.
Documents by exception and communicates to physicians and nurses all pertinent information.
Involves patient and significant others in the care activities as a means of informing and teaching.
Actively assists the physicians in the clinical management of patients.
Administers medications according to hospital policy.
Effectively and efficiently receives/interprets telephone and verbal orders and documents appropriately.
Demonstrates knowledge and ability to use necessary patient equipment.
Demonstrates ability to react calmly and effectively in an emergency situation.
Performs Point of Care procedures in a timely manner according to established policy and procedures.
Documents required information and complies with all Point of Care quality control standards.

Qualifications/Specifications:

Education: Graduate of an approved, accredited program recognized by the Committee on Accreditation for Respiratory Care (CoARC) required.
Licensure/ Certification: Current state licensure (Licensed Respiratory Care Practitioner) required. PALS certification required within six months of employment. BLS training required prior to completion of orientation; ACLS required within six months of employment. Registered Respiratory Therapist (RRT) preferred. Active membership in the AARC (American Association of Respiratory Care) preferred. Certification is to be renewed by recommended renewal date on certification card.

Experience: Minimum of two years acute care experience preferred.

Patient Account Specialist

This position is responsible for processing billings on behalf of the patient and appropriate third-party payers, as well as researching billing issues and following up on outstanding claims. Serves as a liaison between patients, coordinating agencies and/or other third-party payers. Should be knowledgeable of all State, Local and Federal financial assistance/eligibility programs available, to include Medicaid (all programs), Medicare, SSI (Supplemental Security Income), Non-Documented Alien Medicaid eligibility and the hospitals internal charity care requirements. Should be proficient in billing and collections using an automated system and electronic claims processing. This position may also assist in revenue cycle initiatives. This position requires the ability to work with minimal supervision.

Primary Duties

Billing:

Reviews and processes inpatient and outpatient bills to patients and third-party payers on predetermined schedules.
Serves as liaison with third-party payers/agencies regarding billion (billing)/optimal reimbursement and any other billing/payment issues or questions.
Develops recommendations to maintain efficient and effective billing processes.
Maintains insurance company master list.
Serves as liaison to nursing, emergency room, patients, families and physician’s offices regarding insurance benefits.
Processes all monetary transactions in an appropriate manner and reports daily to supervisor.
Maintains accurate patient accounts including deductibles, co-payments, co-insurance, termination dates, effective dates, pending claims, etc.
Performs data input of accurate insurance information, company and plan information to patient account when necessary.
Is knowledgeable in reimbursement issues for Medicare, Medicaid, managed care and other third-party payers.
Handles billing inquiries over the telephone and in person.
Serves as liaison with third-party payers regarding benefit information and preauthorization procedures.
Monitors rejected claims, coordinates the research for the filing of appeals and/or reviews with third-party payers.
Processes past-due accounts with insurance balances, contacting third-party payers and/or patients as necessary to facilitate the timely payment of past-due charges.
Ensure all placements and activity remains reconciled with all agencies (HRG/Complete Care/MSCB/MDS) for all entities.
Ensure patient statements remain accurate and integrity of data is reconciled and any variances addressed in a timely manner.
Review status updates on a regular basis, as directed (weekly and monthly), to identify variances between organizations.

Other Business Office Duties:

Monitors MedAssets Chargemaster system on a daily basis and coordinates updates from ancillary departments when needed.
Keys daily updates in the HPF system to distribute payments and correspondence to the appropriate patient folders.
Performs follow-up of payments plans as assigned by supervisor.
Provides back up for admission/registration, and pre-certification benefits verification functions when necessary to ensure the functions are completed efficiently and timely.
Maintains patient files.
Maintains insurance logs as defined in policy.
Serves as back-up for self-pay accounts and collection functions.
Performs other duties as directed to provide the most efficient service to the hospital/clinic in a manner which supports the overall effectiveness of the department and the hospital/clinic.

Qualifications/Specifications

Education: High school diploma or equivalent required. Associate of Science preferred.
Licensure/Certification: None required.
Experience: Minimum of three years experience in medical insurance billing and/or claims processing/research required.

Clinic Coordinator – BMI Clinic (FTD)

Position Summary:

This position is responsible for scheduling, financially clearing, and pre-registering patients via telephone. This position is also main point of contact for physician referrals to the clinic. This position includes obtaining and entering demographic and insurance information. This employee will place daily calls to various insurance companies for authorization/notification and benefits verification purposes. Other required duties include point of service cash collection, close interaction with internal and external administrative liaisons and additional obligations as assigned.

Work Schedule:

Varied shifts, Monday through Friday. May include some weekends dependent on business need.

Primary Duties:

Schedules / pre-registers patient which includes obtaining and entering demographic and insurance information.
Financially clears patients which includes verifying insurance and benefit information per the patient’s insurance plan.
Contacts various insurance companies on a daily basis for insurance authorization/notification and verification purposes.
Calls patient to advise of any deductible or co-pay due at time of appointment.
Accesses and utilizes various online resources for benefits verification purposes.
Ensures all requested patients from a facility have been pre-registered in a timely manner.
Ensures all POS cash is collected and posted according to the policy and procedure guidelines outlined in the department.
Refers patients with financial issues who are unable to make appropriate payment arrangements to the facility financial counselor for handling.
Interacts with various internal and external administrative liaisons.
Knowledgeable of Managed Care as well as Medicare, Medicaid and other third-party payers. Performs all other duties as directed to provide the most efficient service to the hospital in a manner that supports and/or supplements the overall effectiveness of the department and the hospital. Coordinates with Patient Support Specialists and other clinic departments to coordinate patients.
This position is designated as a safety sensitive position because of the essential duties of the job involves critical medical care to patients. A lapse in attention to detail may constitute a threat to health or safety resulting in injury, illness or death. This position is required to work in a constant state of alertness in a safe manner.

Qualifications/Specifications:

Education: High School diploma or GED required.
Licensure/Certification: None required.
Experience: Minimum of three years’ experience in a related field (i.e., patient admissions, registration, insurance verification). Previous healthcare experience preferred.

Clinic Coordinator – Main Clinic (FTD)

Position Summary:

Work Schedule:

Varied shifts, Monday through Friday. May include some weekends dependent on business need.

Primary Duties:

Schedules / pre-registers patient which includes obtaining and entering demographic and insurance information.
Financially clears patients which includes verifying insurance and benefit information per the patient’s insurance plan.
Contacts various insurance companies on a daily basis for insurance authorization/notification and verification purposes.
Calls patient to advise of any deductible or co-pay due at time of appointment.
Accesses and utilizes various online resources for benefits verification purposes.
Ensures all requested patients from a facility have been pre-registered in a timely manner.
Ensures all POS cash is collected and posted according to the policy and procedure guidelines outlined in the department.
Refers patients with financial issues who are unable to make appropriate payment arrangements to the facility financial counselor for handling.
Interacts with various internal and external administrative liaisons.
Knowledgeable of Managed Care as well as Medicare, Medicaid and other third-party payers. Performs all other duties as directed to provide the most efficient service to the hospital in a manner that supports and/or supplements the overall effectiveness of the department and the hospital. Coordinates with Patient Support Specialists and other clinic departments to coordinate patients.
This position is designated as a safety sensitive position because of the essential duties of the job involves critical medical care to patients. A lapse in attention to detail may constitute a threat to health or safety resulting in injury, illness or death. This position is required to work in a constant state of alertness in a safe manner.

Qualifications/Specifications:

Education: High School diploma or GED required.
Licensure/Certification: None required.
Experience: Minimum of three years’ experience in a related field (i.e., patient admissions, registration, insurance verification). Previous healthcare experience preferred.

Patient Care Partner – AHH Emergency Room (FTD)

Position Summary:

Primary Functions:

Always greets patients courteously and makes comfortable with department/surroundings.
Ensures admission chart is ready and actively assists with admission process (ID band, computer information, and consent form).
Actively participates in administering patient care and ensures a safe and comforting environment.
Responds to patients needs in a timely manner.
Assists patients with ADLs, including meals, bathing and hygiene needs.
Performs/assists with range of motion exercises and progressive ambulation as directed by RN.
Performs/assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher. Transports patients as needed.
Reports changes in condition to the RN in a timely manner.
Maintains personal responsibility for clinical growth and development.
Applies the knowledge of growth and development to appropriate patient populations.
Maintains patient confidentiality.
Maintains standard precautions.
Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.

Qualifications/Specifications:

Education: High school graduate or G.E.D. certificate required.
Licensure/Certification: None required. CNA, MA and/or paramedic certification (National Registry of Emergency Medical Technician (NREMT) paramedic certification) preferred. BLS certification required within the first 30 days of employment. Certification is to be renewed by recommended renewal date on certification card. Basic EKG skills required within 6 months of employment.
Experience: With CNA, MA and/or paramedic certification, no experience required. Without CNA, MA or paramedic certification, minimum of one year patient care experience in a nursing home or hospital (acute care setting preferred) or one year nursing school required.

Physician Provider Nurse (RN or LPN) – Main Clinic

Position Summary:

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the scope of practice of an LPN using the patient-focused care system and under the direction/supervision of an RN or physician.

Primary Duties:

Actively participates directly with patient care and ensures a safe and comforting environment.
Responds to patient needs in a timely manner.
Transports patients as needed.
Welcomes patients and ensures the admission paperwork is available; actively participates in the admission process.
Performs/Assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher.
Performs/Assists with range of motion exercises and ambulating.
Reports abnormal conditions to the RN or physician in a timely manner.
Identifies the organization of the human body, including its systems, structure and functions.
Demonstrates general principles of cleanliness (asepsis).
Applies the principle of basic nutrition to patient care.
Provides basic emergency care.
Coordinates the booking and scheduling of patients for procedures/appointments
Serves as liaison with physician/facility, patient and families regarding patient care.
Performs other duties as directed by supervisor, based on demonstrated competency.
Maintains patient confidentiality.
Maintains universal precautions.

Physician Nurse

Applies the principle of basic nutrition to patient care.
Observes, reports and records the patient’s condition.
Coordinates the booking and scheduling of patients for procedures/appointments.
Collaborates with the RN/MD in developing, implementing and evaluation of the outcomes of the teaching plan.
Explains procedures and answers questions regarding patient care and scheduled procedures.
Assists with patient charges as necessary.

Qualifications/Specifications:

Education: Graduate of an accredited Practical Nurse program required.
Licensure/ Certification: Current state licensure as a Practical Nurse or licensure from a state within the Nursing Compact required. Current BLS within 30 days of employment. ACLS required prior to participating in walk stress testing.
Experience: None required. Minimum of 6 months’ continuous LPN experience preferred.

Senior Marketing Specialist – FT

Position Summary

As a Senior Marketing Specialist, you will play a pivotal role within Arkansas Heart Hospital’s marketing and communication department. This role involves guiding the development and execution of comprehensive marketing strategies to engage internal and external audiences, strengthen the hospital’s brand and achieve business objectives.

You will execute complex marketing initiatives, ensuring alignment with organizational goals and delivering measurable results. Additionally, you will take the lead in content development, producing and curating high-quality materials for digital platforms, print publications, and internal communications. This position requires expertise in digital marketing, analytics, strategic planning, stakeholder collaboration and creative storytelling.

Work Schedule

Monday through Friday, 40 hours per week (8 a.m. to 5 p.m.), with occasional evenings or weekends to support events.

Core Competencies

Ability to develop and implement strategic marketing plans.
Proficient in digital marketing, including SEO, SEM, analytics and content marketing.
Advanced skills in social media management and web platforms (e.g., WordPress CMS).
Strong attention to detail, project management and organizational skills.
Self-starter with excellent problem-solving abilities.
Exceptional communication and interpersonal skills, with the ability to build relationships across teams and with key stakeholders.

Primary Duties and Responsibilities

Strategic Marketing Planning: Develop and execute marketing strategies that align with business goals, leveraging data-driven insights and industry best practices.
Content Development: Oversee the creation of high-quality, engaging content for digital platforms, print materials, and internal communications.
Campaign Management: Design and manage multi-channel campaigns to drive engagement and brand awareness.
Team Collaboration: Work closely with cross-functional teams, including Arkansas Heart staff and external vendors, to execute marketing projects effectively.
Performance Analysis: Monitor campaign performance using analytics tools; provide actionable recommendations to optimize ROI.
Event Coordination and Community Outreach: Promote community health events and outreach initiatives, supporting logistics and fostering relationships with community partners to enhance the hospital’s presence and commitment to heart health and wellness.
Digital Marketing Expertise: Optimize digital presence through SEO, social media strategy, and reputation management initiatives.

Qualifications/Specifications

Education: Bachelor’s degree in marketing, business or related field.
Licensure/Certification: Professional marketing certifications (e.g., Google Analytics, HubSpot or equivalent) preferred.
Experience: 5+ years of experience in marketing, preferably with a focus on healthcare or related industries.

CARDIAC SONOGRAPHER – MAIN CLINIC (FTD)

Position Summary

Responsible for performing all assigned diagnostic ultrasound exams in a timely manner. Performs procedures according to physician’s orders or per prescription on outpatients. As a member of the care team, the Cardiac Sonographer is responsible for working collaboratively with other members to assure safe and accurate delivery of patient care. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement, and equipment maintenance.

Primary Duties

Performs quality echocardiograms utilizing 2-D, 3-D, Colorflow, pulsed- and continuous-wave Doppler.
Assists physicians and nurses with transesophageal echocardiograms. Responsible for probe care, sterilization and safety.
May perform stress and pharmacological echocardiograms.
Evaluates each test and provides physicians, when necessary, with preliminary reports.
Exercises personal judgment regarding when to notify physicians of a test result immediately.
Orders all supplies within the Echo department, anticipating future needs.
Stocks all necessary supplies for Echo lab (i.e., gel bottles, gowns, tapes).
Attends to weekly duties as designated.
Responsible for assuring the studies completed are available to the Cardiologist or appropriate physician.
Maintains all equipment used.
Stores echo studies according to approved guidelines.
Maintains accurate logs of all studies performed.
Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.
Performs other duties as assigned.

Qualifications/Specifications

Education: Associate of Science degree in diagnostic ultrasound or certificate of successful completion from an accredited school of cardiac ultrasound required. Bachelor degree in any major, particularly Sonography, preferred.

Licensure/ Certification: Registry-eligible required. Registered Diagnostic Cardiac Sonographer (RDCS) and/or Registered Cardiac Sonographer (RCS) in adult echocardiography preferred or required within six (6) months of employment. Current BLS certification within 90 days of employment or placement in position required. ACLS required prior to participating in walk stress testing.

Experience: None required. At least one year in echocardiography and vascular ultrasound preferred.

Cardiac Sonographer – Main Clinic (PTD)

Position Summary

Primary Duties

Performs quality echocardiograms utilizing 2-D, 3-D, Colorflow, pulsed- and continuous-wave Doppler.
Assists physicians and nurses with transesophageal echocardiograms. Responsible for probe care, sterilization and safety.
May perform stress and pharmacological echocardiograms.
Evaluates each test and provides physicians, when necessary, with preliminary reports.
Exercises personal judgment regarding when to notify physicians of a test result immediately.
Orders all supplies within the Echo department, anticipating future needs.
Stocks all necessary supplies for Echo lab (i.e., gel bottles, gowns, tapes).
Attends to weekly duties as designated.
Responsible for assuring the studies completed are available to the Cardiologist or appropriate physician.
Maintains all equipment used.
Stores echo studies according to approved guidelines.
Maintains accurate logs of all studies performed.
Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.
Performs other duties as assigned.

Qualifications/Specifications

Education: Associate of Science degree in diagnostic ultrasound or certificate of successful completion from an accredited school of cardiac ultrasound required. Bachelor degree in any major, particularly Sonography, preferred.

Licensure/ Certification: Registry-eligible required. Registered Diagnostic Cardiac Sonographer (RDCS) and/or Registered Cardiac Sonographer (RCS) in adult echocardiography preferred or required within six (6) months of employment. Current BLS certification within 90 days of employment or placement in position required. ACLS required prior to participating in walk stress testing.

Experience: None required. At least one year in echocardiography and vascular ultrasound preferred.