This professional staff person is responsible for performing assessments, developing a plan of care and implementing and evaluating the care. The RN-Critical administers medications and treatments as ordered by physicians and in keeping with the current clinical nursing practice. Also responsible for directing, monitoring and evaluating the care delegated to non-licensed personnel. The RN-Critical leads the interdisciplinary care team for patients with primarily cardiovascular disease. In addition, the RN-Critical performs a range of technical services in a cross-functional mode to comprehensively serve patient needs. Assumes (under the direction of the Laboratory) responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance.


Primary Duties

 

Patient Care:

  • Completes admission assessment and periodic reassessments according to patient’s progress and/or unit routines and patient population-specific parameters.
  • Documents findings and communicates all pertinent information to interdisciplinary team members as appropriate.
  • Collaborates with interdisciplinary team members in the development, evaluation and revision of the plan of care as appropriate to meet the patient’s needs and goals.
  • Provides competent direct care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
  • Assists healthcare team members in the understanding of hospital policies and procedures.
  • Provides education to patients/families/significant others, incorporating patient population-specific criteria and assessment of readiness to learn.
  • Maintains patient confidentiality.
  • Maintains standard precautions.
  • Administers medications and completes treatments according to provider orders, hospital policy and within patient population-specific parameters.
  • Maintains all necessary documentation.
  • Facilitates transition of care plan in collaboration with interdisciplinary team.
  • Demonstrates knowledge and ability to use necessary patient care equipment.
  • Coordinates response of the interdisciplinary team to emergency situations.
  • Performs Point-of-Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point-of-Care quality control standards.
  • Evaluation and Review of Patient Care Services:
    • There shall be established working relationships with other services of the hospital, both administrative and professional.  The factors explaining the standard are as follows:
      • Registered Nurses confer with the physicians relative to patient care
      • Interdepartmental policies affecting patient care are made jointly with the nurse executive or designee
      • Procedures are established for scheduling laboratory and X-ray examinations, for ordering, securing and maintaining supplies and equipment needed for patient care and for ordering diets, etc.

Qualifications/Specifications

  • Education: Graduate of an accredited nursing program required.
  • Licensure/Certification: Registered Nurse with current state licensure or licensure from a state within the Nursing Compact required. BLS certification required prior to providing direct patient care.  Successful completion of ACLS certification is required for any Registered Nurse by completion of clinical orientation. Certifications will be renewed by recommended renewal date on the certification documentation.

Position Summary:

This position is responsible for admitting/registering patients to the appropriate department (i.e., clinic, hospital, emergency room, day patient) within the facility. Accumulates and enters all necessary demographic and billing information in the computer system with timeliness and accuracy. May act in the capacity of a cashier.

Primary Duties:

  • Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital.
  • Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures.
  • If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room.
  • Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.
  • Performs pre-admission functions as defined in hospital policy.
  • May perform pre-certification/benefit verification processes in an efficient and timely manner.
  • UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.
  • Registration will contact UHC upon notification of IP status to initiate pre-cert.
  • Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner.
  • Serves as liaison with clinical departments, patients and families regarding admission and registration processes.
  • Ensures patient and family needs are met and addressed while they are in lobby areas.
  • Remains focused on Delighting our Customers.
  • In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift.
  • May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information.

Qualification/Specifications:

  • Education: High School graduate or equivalent required; Associate degree preferred.
  • Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.

Responsible for performing all phlebotomy procedures in a timely manner. Performs procedures according to physician’s orders in the patient’s chart or per prescription on outpatients. As a member of the care team, the phlebotomist is responsible for working collaboratively with other members to ensure the safe and accurate delivery of patient care. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance.

Primary Duties

Pre-Analytical:

  • Uses EHR to print patient requisitions.
  • Performs routine venipuncture or capillary puncture using proper procedure and technique. Refers to Specimen Collection and Handling Procedure.
  • Follows correct procedure for patient identification and labeling specimens. Refers to Patient Identification and Specimen Labeling Policy.
  • Correctly labels and centrifuges specimens.
  • Maintain an organized clean work environment

Analytical:

  • Performs CoaguCheck testing according to established procedure.
  • Accurately records INR results on the requisition.

Post-Analytical:

  • Uses the EHR to look up and print patient reports.
  • Sorts and charts patient reports.
  • Logs and files reference lab reports.
  • Perform Lab billing

General:

  • Complies with the following policies:
  •  Incident Management Plan
  •  Device-Related Adverse Events
  •  Hazard Communication Program
  •  Exposure Control Program
  •  Fire and Electrical Safety
  • Maintains patient confidentiality.
  • Maintains and cleans phlebotomy area and ensures it is well-stocked.

Qualifications/Specifications:

  • Education: High School diploma or equivalent required.
  • Licensure/Certification: MA certification preferred. BLS certification required within the first 30 days of employment. Basic EKG skills required within 6 months of employment. Certification is to be renewed by recommended renewal date on certification card.
  • Experience: Min. 2 years phlebotomy experience required. Knowledge of EHR and ability to navigate EHR preferred.

Position Summary:

This position is responsible for admitting/registering patients to the appropriate department (i.e., clinic, hospital, emergency room, day patient) within the facility. Accumulates and enters all necessary demographic and billing information in the computer system with timeliness and accuracy. May act in the capacity of a cashier.

Primary Duties:

  • Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital.
  • Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures.
  • If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room.
  • Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.
  • Performs pre-admission functions as defined in hospital policy.
  • May perform pre-certification/benefit verification processes in an efficient and timely manner.
  • UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.
  • Registration will contact UHC upon notification of IP status to initiate pre-cert.
  • Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner.
  • Serves as liaison with clinical departments, patients and families regarding admission and registration processes.
  • Ensures patient and family needs are met and addressed while they are in lobby areas.
  • Remains focused on Delighting our Customers.
  • In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift.
  • May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information.

Qualification/Specifications:

  • Education: High School graduate or equivalent required; Associate degree preferred.
  • Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.

Position Summary

This professional staff person is responsible for performing assessments, developing a plan of care and implementing and evaluating the care. The RN administers medications and treatments as ordered by physicians and in keeping with the current clinical nursing practice. The RN is responsible for directing, monitoring and evaluating the care delegated to non-licensed personnel. This person will lead the interdisciplinary care team to ensure safe and accurate delivery of care. In addition, the RN performs a range of technical services in a cross-functional mode to comprehensively serve patient needs. Assumes (under the direction of the Laboratory) responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance.

Primary Duties

Patient Care:

  • Completes admission assessment and periodic reassessments according to patient’s progress and/or unit protocols and age-specific parameters.
  • Documents findings and communicates all pertinent information to interdisciplinary team members as appropriate.
  • Collaborates with interdisciplinary team members in the development, evaluation and revision of the plan of care as appropriate to meet the patient’s needs and goals.
  • Provides competent direct care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
  • Assists healthcare team members in the understanding of hospital policies and procedures.
  • Provides education to patients/families/significant others, incorporating age-specific criteria and assessment of readiness to learn.
  • Maintains patient confidentiality.
  • Maintains standard precautions.
  • Administers medications and completes treatments according to hospital policy and within age-specific parameters.
  • Maintains all necessary documentation.
  • Facilitates discharge plan in collaboration with interdisciplinary team.
  • Demonstrates knowledge and ability to use necessary patient care equipment.
  • Coordinates response of the interdisciplinary team to emergency situations.
  • Performs Point-of-Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point-of-Care quality control standards.

Clinic Nurse

  • Serves as liaison with physician, facility, patient and families regarding patient care.
  • Performs 12 lead EKG.
  • Accumulates and enters all necessary patient information into the EMR system with timeliness and accuracy.
  • Travels to outreach satellite clinics.
  • Provides clerical duties as needed.
  • Observes, reports and records patient condition.
  • Responds to patient needs in a timely manner.
  • Actively solicits information from patient’s doctor’s office staff to facilitate insurance pre-certification.
  • Coordinates booking and scheduling of patients for procedures.
  • Explains procedures and answers questions regarding patient care and scheduled procedures.
  • Assists all personnel, patients and physicians as needed.
  • Communicates appropriately and clearly to physician, patients, clinic staff and Administration.
  • Consults other departments as appropriate to provide an interdisciplinary approach to the patient’s needs.

Qualifications/Specifications

  • Education: Graduate of an accredited nursing program required.
  • Licensure/Certification: Registered Nurse or Licensed Practical Nurse with current state license or license from a state within the Nursing Compact required. BLS certification required at time of hire. Successful completion of ACLS is required by the end of clinical orientation if applicable.  Certifications will be renewed by recommended renewal date on the certification documentation.

The Exercise Physiologist is responsible for collaborating with Cardiac Rehab clinicians to prescribe exercise according to ACE/AACVPR/ACSM. Performs duties and responsibilities in a manner consistent with our mission, vision, values and AHH standards. Re-evaluates, assists and encourages members to facilitate compliance with prescribed program. Maintains safe and organized facility to include identification and correction of potential injuries or problems. Must be knowledgeable with ACSM/ACE/AACVPR guidelines. Provides expert knowledge for prescribing exercise to health and at risk adults and for wellness program. Must demonstrate initiative and responsibility for completing tasks. Direct contact includes Cardiac rehab patients and fitness center members.

Primary Duties

  • Review patient health history in preparation for initial evaluation.
  • Interview patient/family to determine educational needs and establish functional treatment goals and plan for care.
  • Collaborate with patient’s physician, nurse, and to her interdisciplinary team members as appropriate to coordinate plan of care and communicate patient status.
  • Explain in detail treatment procedures to patient/family before administering.
  • Conducts sub maximal fitness assessments and prescribes individualized exercise program.
  • Formulate exercise prescription according to AACVPR guidelines.
  • Utilize proper safety and infection control techniques according to departmental and hospital policy.
  • Able to operate all department equipment efficiently including exercise equipment, pulse oximeter, blood pressure cuff and glucometer.
  • Determine expected outcomes, set priorities, establish goals, and select appropriate interventions for clientele.
  • Evaluate the effectiveness of the Exercise Prescription for the clientele.
  • Evaluate patient objective/subjective response to exercise and modify treatment and plan of care as indicated in departmental policy.
  • Maintain patient confidentiality according to HIPPA.
  • Make appropriate referrals to physical therapy as indicated in departmental policy.
  • Develop Home Exercise Program based on patient’s therapy session.
  • Assumes a leadership role in the maintenance of the patient-focused care delivery system at AHH Cardiac Rehab.
  • Assures that patient supplies are available as needed to provide patient-focused care.
  • Operates departmental equipment and unit monitors competently.
  • Perform follow-up phone calls per departmental policy/procedures.
  • Consults with each patient regarding Cardiac Rehab per provider orders.
  • Schedules patient’s initial evaluation at Cardiac Rehab clinic.
  • Documents interaction with every patient.
  • Provides tours of StrongHearts Rehabilitation Clinic to new patients as needed.

Qualifications:

  • Education: Bachelor’s degree from an accredited college or university with major/minor course emphasis in Exercise Science or Exercise Physiology required. Master’s degree in Exercise Science or related field preferred.
  • Licensure/Certification: BLS certification required within 30 days of employment and prior to providing direct patient care. ACSM certification preferred.  Certification is required to be renewed by recommended renewal date.
  • Professional Certification: ACSM Certified Clinical Exercise Physiologist or ACSM Registered Clinical Exercise Physiologist preferred.
  • Experience/Training: Minimum of one year of continuous experience in a telemetry or related cardiac type setting preferred.

 

The Insurance Credentialing Coordinator is responsible for overseeing and maintaining the credentialing process and works under minimal director from VP Revenue for collecting and verifying data that serves as the basis for credentialing the Medical Staff or Allied Health staff with the appropriate insurance companies including any Third Party.   Responsible for gathering and providing all information regarding the applicant’s licensure, including NPI, Tax-Id and ability to perform privileges requested.

Work Schedule

Monday through Friday, 40 hours/week, or as work needs demand.

Qualifications/Specifications

  • Education: High School Diploma required, College Degree preferred.
  • Licensure/Certification: None required.
  • Experience: Minimum of two years’ experience in medical office scheduling and/or medical administration/record-keeping required. Medical Staff processes and credentialing experience preferred.

Primary Duties

  1. Plans, organizes and directs a comprehensive centralized insurance credentialing process for the medical staff and allied health professionals. The process is revised as necessary to meet requirements of regulatory agencies and payors.
  2. Obtains and/or supervises collection, verification and processing of data for initial insurance credentialing.   Ensures the renewal process is handled in a timely manner with no interruption in with billing and collection for services provided.
  3. Maintains confidentiality of all information and departmental/hospital business activities.
  4. Maintains accurate, timely and complete information and files for each Medical Staff and Allied Health Practitioner.
  5. Creates and maintains an accurate calendar for reappointment of practitioners to prevent delays in insurance processing
  6. Communicates in a timely manner the need for the Medical Staff and Allied Health Practitioner to provide the appropriate information for renewal of insurance credentialing when appropriate.
  7. Maintains effective communication and relations with practitioners, employees, other departments, administration, the governing body and the public/community.
  8. May attend, document via minutes and prepare agendas for the minutes of the following meetings as applicable: Governing Body, Medical Executive, Credentials, Bylaws, Surgery Department, Medicine Department, other Medical Staff department/section meetings, ad hoc Medical Staff meetings, disciplinary action Medical Staff meetings, the annual Medical Staff meeting and other meetings requiring Medical Staff involvement.
  9. Develops and provides new Medical Staff and Allied Health professionals with an orientation program related to the Insurance Credentialing process.
  10. Serves as the organization’s keeper of the Insurance Credentialing related documents for the Medical Staff and Allied Health Practitioner.  as a process in place to permanently track and log all changes in these documents.
  11. Responsible for evaluating insurance credentialing and maintaining quality standards with their process to ensure positive processing outcomes as applicable.
  12. Participates in all hospital-wide and job-specific safety training programs, as well as any additional training based on needs assessment. Shows sufficient and ongoing knowledge of hospital-wide safety practices and those that directly relate to his or her responsibilities.
  13. Submits Insurance Credentials for contracted personnel as AHPs as applicable.

Job Summary:

Responsible for performing all assigned ultrasound exams and vascular studies in a timely manner. Performs procedures according to physician’s orders or per prescription on outpatients. As a member of the care team, the Non-Invasive Vascular Technologist is responsible for working collaboratively with other members to ensure safe and accurate delivery of patient care. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement, and equipment maintenance. Position will be required to travel and cover Conway, Russellville and Danville as part of business need.

Work Schedule:

Flexible schedules to cover all shifts and weekends, as needs demand

Primary Duties:

  • Performs quality abdominal aorta and carotid ultrasounds, limb arterial dopplers, venous ultrasounds and ABI/segmental pressures utilizing 2-D, 3-D, Color flow, pulsed- and continuous-wave Doppler.
  • Evaluates each test and provides physicians, when necessary, with preliminary reports.
  • Exercises personal judgment regarding when to notify physicians of a test result immediately.
  • Orders and stocks all supplies, anticipating future needs (i.e., gel bottles, gowns, tapes).
  • Attends to weekly duties as designated.
  • Ensures completed studies are available to the Cardiologist or appropriate physician.
  • Maintains all equipment used.
  • Maintains accurate logs of all studies performed.
  • May cross train with other clinic positions as certification requirements allow.
  • May travel to satellite clinics.
  • Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complied with all Point of Care quality control standards.
  • Performs other duties as assigned.

Qualifications:

  • Education: Associate of Science degree in vascular technology or ultrasonography required. Bachelor degree in related major, particularly vascular technology, preferred.
  • Licensure/ Certification: Registry-eligible required. Registered Vascular Technologist (RVT) preferred or required within one (1) year of employment. Current BLS certification within 90 days of employment or placement in position required.
  • Experience: None required. Minimum of one year in non-invasive vascular technology preferred. Experience in endovenous laser treatment preferred.

Responsible for assisting professional staff in providing care for the operative patient before, during and after surgery. This position requires thorough surgical knowledge and expertise to ensure proper instrumentation and supplies are available on the surgical field and/or in the operating room where the procedure is to be performed. Assists the sterile operative team, performs scrub and circulating duties in the operating room, performs routine and specialized housekeeping activities and applies principles of asepsis, infection control and medical ethics. Responsible for training newly assigned personnel. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance.

Primary Duties

Patient Care:

  1. Actively participates in direct patient care and ensures a safe and comforting environment.
  2. Ensures patient equipment and supplies are available and in operating condition.
  3. Performs clinical quality improvement activities such as patient satisfaction, physician satisfaction and staff satisfaction.
  4. Prepares Operating Room and equipment by opening sterile supplies and instrumentation for procedures to be performed.
  5. Demonstrates proficiency to operate and/or apply surgical equipment and instrumentation.
  6. Assumes responsibility to maintain sterile technique and apply principles of infection control and medical ethics.
  7. Functions as Scrub Assistant when needed; is able to assume primary and secondary scrub duties.
  8. Demonstrates proficiency in interpreting patient status information during procedures.
  9. Assists with specific and safe positioning of patient on operating table.
  10. Anticipates needs of the surgeon with little or no prompting.
  11. Interprets and relays physician orders/requests to other team members.
  12. Assists nursing staff with preoperative patient preparation.
  13. Counts sponges and related items with circulating nurse before and during surgical procedures.
  14. Assists operative team with donning sterile gown/gloves and applying sterile drapes to surgical field.
  15. Cares for surgical specimens on the sterile field.
  16. Maintains sterile field in an organized manner so anyone can utilize at any time during the procedure.
  17. Assists in transportation of patient to OR and/or PACU.
  18. Demonstrates ability to react calmly and effectively in an emergency situation.
  19. Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.
  • Education: High School Diploma/GED required. Graduate of an accredited school of allied health services preferred.
  • Licensure/Certification: Valid certificate from Surgical Technologist program preferred (work experience of three (3) years will compensate for certification). Current BLS certification required..
  • Experience: Minimum of three years continuous experience in an operating room required.

THIS POSITION REQUIRES DAY TRAVEL TO MULTIPLE OUTREACH CLINICS AROUND ARKANSAS

Job Summary:

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the patient-focused care system and under the direction/supervision of a physician/mid-level provider, registered nurse and/or licensed practical nurse. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance and for POC testing.

Primary Duties:

  • Ensures facility paperwork is available and actively participates in the admission process (i.e., patient arrival/check-in for clinic visit).
  • Actively participates in administering patient care and ensures a safe and comforting environment.
  • Responds to patients needs in a timely manner.
  • Performs/assists with positioning patients and transferring patients (i.e., from wheelchair to exam table or bed; from bed to chair, wheelchair or stretcher). Transports patients as needed.
  • Reports changes in condition to the nurse in a timely manner.
  • Maintains personal responsibility for professional growth and development.
  • Applies the knowledge of growth and development to appropriate patient populations.
  • Maintains patient confidentiality.
  • Maintains universal precautions.
  • May travel to satellite clinics.
  • Performs other assigned duties as directed by supervisor based on demonstrated competency.

Qualification/Specifications:

  • Education: High school diploma or G.E.D. required. Graduate of an accredited LPN or Medical Assistant program.
  • Licensure/Certification: If LPN – licensed to practice in the state of AR.  If MA – certification preferred. BLS certification required upon hiret. Basic EKG skills required within 6 months of employment. Certification is to be renewed by recommended renewal date on certification card.
  • Experience: With LPN licensure, MA diploma, or MA certification, none required. Without, minimum of six (6) months continuous and recent patient care experience required, preferably in an acute care setting. Knowledge of EHR and ability to navigate EHR preferred. Minimum of two years related work experience required, preferably in a medical office setting. Knowledge of medical office terminology desirable. Must have proficient computer skills.