Days Archives - Arkansas Heart Hospital

Patient Registrar – Main Clinic (Day Travel to Satellite Clinics Required)

**DAY TRAVEL IS REQUIRED FOR THIS POSITION. TRAVEL IS TO AHH CLINICS WITHIN ARKANSAS**

Position Summary:

This position is responsible for admitting/registering patients to the appropriate department (i.e., clinic, hospital, emergency room, day patient) within the facility. Accumulates and enters all necessary demographic and billing information in the computer system with timeliness and accuracy. May act in the capacity of a cashier.

Primary Duties:

Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital.
Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures.
If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room.
Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.
Performs pre-admission functions as defined in hospital policy.
May perform pre-certification/benefit verification processes in an efficient and timely manner.
UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.
Registration will contact UHC upon notification of IP status to initiate pre-cert.
Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner.
Serves as liaison with clinical departments, patients and families regarding admission and registration processes.
Ensures patient and family needs are met and addressed while they are in lobby areas.
Remains focused on Delighting our Customers.
In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift.
May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information.

Qualification/Specifications:

Education: High School graduate or equivalent required; Associate degree preferred.
Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.

Advanced Practice Provider – Outreach Clinics (PTD)

Advanced Practice Provider for Vein & Vascular Clinic. Primarily covering Russellville/Conway/Danville areas. Must be board certified and CMS eligible. Role offers autonomy and flexibility to those with keen assessment skills and treatment plan development in the area of cardiovascular disease with emphasis on PAD, CHF and HTN. Will train. New grads welcome.

Position Summary:

Advanced Practice Registered Nurse (APRNs)/Physician Assistant (PA) collaborates with physicians and works with other healthcare providers as needed to individualize the healthcare needs of their patients. APRN/PA provides diagnosis and treatment of health problems; focus on the effects health problems have on the patient and the family; explain health problems and the effects of medications; emphasize wellness and self-care; and manage their own case load.
APRN/PAs with prescriptive authority maintain a current collaboration agreement with a physician (as well as a physician who is available in their absence) who contractually agrees to be available for consultation and referral while maintaining the appropriate contracts as required by the Arkansas State Board of Nursing/State Medical Board.
APRN/PAs perform physical exams; order/ interpret lab and radiologic studies; diagnose and treat acute and chronic health problems; provide health maintenance; and promote healthy lifestyles for patients.

Work Schedule

Work schedules are agreed upon by the collaborative physician, Chief Clinical Officer (CCO) and APRN/PA to meet the needs of the patients.

Primary Duties:

Conducts comprehensive patient assessments according to patients presenting symptoms, progress and age-specific parameters.
Documents findings and communicates all pertinent information to interdisciplinary team members and collaborative physician(s) as appropriate.
Coordinates with interdisciplinary team members in the development, evaluation, and revision of the plan of care as appropriate to meet the patients needs and goals.
Provides competent care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
Provides education to patients/families/significant others, incorporating age-specific criteria and assessment of readiness to learn.
Maintains patient confidentiality.
Maintains standard universal precautions.
Prescribes and administers medications as outlined by prescriptive authority contract and completes treatments according to policies and within age-specific parameters.
Maintains and completes all required patient record documentation.
Directs admission and discharge planning in conjunction with interdisciplinary team identifying discharge medications, writing prescriptions, outlining dietary restrictions, discharge activities and follow up appointments to facilitate discharge process
Utilizes critical thinking skills and decision making at an advanced level, i.e., lab, diagnostic test interpretation, etc.

Qualifications/Specifications

Education: Graduate of an accredited Masters level program of nursing education that fulfills completion requirements for Advanced Practice Registered Nursing. Will consider grandfathered BSN graduates that have fulfilled educational requirements to obtain Advanced Practice licensure as required by the Arkansas State Board of Nursing or Physician Assistant (PA) degree from a school accredited by the Arkansas State Medical Board (ASMB) required.
Licensure/Certification: Possession of an active current Arkansas Registered Nurse license and an Arkansas Advanced Practice Nurse license, active current certification by a nationally certifying body or Possession of an active current PA license issued by the ASMB and current Certified Physician Assistant (PAC), as issued by the National Commission on Certification of Physician Assistants (NCCPA) required. Current BLS and ACLS certifications. Eligible for or has current Medicare provider number and DEA registration. Certification(s) is to be renewed by recommended renewal date on certification card.
Experience: Minimum of one-year experience as an Acute Care Nurse Practitioner or Physician Assistant preferred.

Registered Medical Assistant – Vein & Vascular Clinic (FTD)

Must be a current actively registered RMA with proof of credentials prior to hire.

Opportunity to work in a multidisciplinary outpatient clinic setting Monday-Friday, no nights no weekends, no holidays. Earned PDO, excellent benefits including high level training in Cerner Millenium, ACLS, BLS provided in house. Specialty clinic training provided in areas such as Congestive Heart Failure, Hypertension, and Vascular Disease. Clinical ladder incentives for those who qualify. Direct patient interaction. This is a professional position with growth potential in a cutting edge clinical setting that feels like family. If you have what it takes and want to operate at top of your scope, thrive in a progressive atmosphere and love the satisfaction of knowing you made a difference at the end of the day apply now

Position Summary:

Work Schedule:

Monday through Friday, 8:00 am – 5:00 pm, but with flexibility to cover all hours based on clinic/patient needs.

Primary Duties:

Ensures facility paperwork is available and actively participates in the admission process (i.e., patient arrival/check-in for clinic visit).
Actively participates in administering patient care and ensures a safe and comforting environment.
Responds to patients’ needs in a timely manner.
Performs/assists with positioning patients and transferring patients (i.e., from wheelchair to exam table or bed; from bed to chair, wheelchair or stretcher). Transports patients as needed.
Reports changes in condition to the nurse in a timely manner.
Maintains personal responsibility for professional growth and development.
Applies the knowledge of growth and development to appropriate patient populations.
Maintains patient confidentiality.
Maintains universal precautions.
May travel to satellite clinics.
Performs other assigned duties as directed by supervisor based on demonstrated competency.

Technical Activities:

Establishes patient setup/connection tasks including inputting patient specific data in electronic health record and EKG equipment.
Demonstrates ability to perform 12 lead EKG.
Obtains weight and basic patient information for all clinic visits.
Monitors and performs vital signs using a variety of equipment, inputs data into electronic health record and reports abnormalities/unanticipated changes to nurse.
Provides clerical support as needed.
May obtain accurate medication list from patient or care giver and inputs into electronic health record.
May monitor clinic schedules for arrival of patients via electronic health record and retrieves patient from lobby after check-in process is completed by registration clerk.

Qualifications/Specifications:

Education: High school diploma or G.E.D. required (if hired after January 1, 2003). Medical Assistant program diploma or Bachelor degree preferred.
Licensure/Certification: RMA certification required. BLS certification required upon hire. Basic EKG skills required within 6 months of employment. Certification is to be renewed by recommended renewal date on certification card.
Experience: With MA diploma, MA certification or Bachelor degree, none required. Without MA diploma, MA certification or Bachelor degree, minimum of six (6) months continuous and recent patient care experience required, preferably in an acute care setting. Knowledge of EHR and ability to navigate EHR preferred.

Patient Registrar-Emergency Dept (FT Day)

Primary Duties:

Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital.
Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures.
If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room.
Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.
Performs pre-admission functions as defined in hospital policy.
May perform pre-certification/benefit verification processes in an efficient and timely manner.
UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.
Registration will contact UHC upon notification of IP status to initiate pre-cert.
Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner.
Serves as liaison with clinical departments, patients and families regarding admission and registration processes.
Ensures patient and family needs are met and addressed while they are in lobby areas.
Remains focused on Delighting our Customers.
In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift.
May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information.

Qualification/Specifications:

Education: High School graduate or equivalent required; Associate degree preferred.
Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.

Registered Nurse – Progressive Critical Care Unit ( WEO Day shift)

Do you want to be appreciated daily? Our nurses are celebrated for being the heroes on the front line, an ever-ready advocate for patients. At Arkansas Heart Hospital, our nurses lead a patient-focused care model, setting us apart from any other healthcare provider, where we bring care back to the bedside ensuring the best outcomes for our patients. We are seeking a committed RN for our Progressive Critical Care Unit to join our team.

In the Progressive Critical Care Unit, our nurses play an integral role. Just as each of our patient’s characteristics are varied, we desire our nurses to be just as diverse. Utilizing each nurse at the top of their scope and experience levels, we have a variety of patient populations for you to choose from!

Consider working as a primary nurse caring for up to 4 patients that are pre and post cardiothoracic surgery patients alongside another nurse with support by unlicensed team member.

Or choose to work on a care team as the nurse leader with an LPN and unlicensed team member caring for up to 7 cardiac / medical lower-acuity patients.

Or choose to work where you are need most, leveraging your skill and expertise with a mixed patient acuity assignment of up to 4 patients, including cardiac / medical / surgical patients. This, also alongside another nurse and with support of an unlicensed team member.

Our patient focused care model makes it possible for nurses to choose the path that fits them best all while delivering the highest level of quality nursing care. Apply today for our RN Progressive Critical Care Unit opportunity.

What you will do in this role:

Assess patient condition, identifying and reporting any changes in patient status.
Perform procedures or other functions as ordered by the provider.
Document the administration of care in the patient medical record in a timely and thorough manner.
Perform the administration of prescribed medications and monitors effectiveness
Maintain a knowledge of medications, procedures, surgeries and equipment used in the care of cardiac / medical / surgical patients.

Arkansas Heart Hospital is the premiere cardiac hospital in the state of Arkansas. Our main campus is located in the heart of Little Rock, with clinics nearby in Little Rock and North Little Rock. We serve central Arkansas with cardiac care and a full range of cardiac services, ranging from surgical procedures to cardiology to electrophysiology at our Heart Rhythm Institute.

“World’s Best Hospitals”- 2019, 2020, 2021, 2022 – Newsweek
5-star hospital – CMS

Responsibilities

Assessment, Nursing Diagnosis, Outcome Identification, Planning, Implementation, and Evaluation
Interdisciplinary collaboration
Responding to life-saving situations, including providing advanced life cardiac support
Assisting providers with procedures, including moderate sedation
Administering wound care, medications, including intravenous fluids and titration of vasoactive continuous infusions
Management of critical care patient equipment, including ventilators, BIPAP, cardiac and hemodynamic monitoring, etc.
Care and Management of pre/post procedure/surgical patients, including cardiothoracic, vascular, general surgical and medical
Providing education and support to patients/caregivers
Supervision/delegation of duties to unlicensed assist personnel
Patient specimen testing and quality control under direction of the Laboratory
Documents findings and communicates effectively
Maintains patient confidentiality, standard precautions

Requirements

Education: Graduate of an accredited nursing program; BSN preferred but not required
Licensure/Certification: Registered Nurse with current state licensure or licensure from a state within the Nursing Compact
Experience: one year cardiac or critical care nursing (exception – New Graduate RN Residency Program)
BLS within 30 days of hire and prior to completion of clinical orientation
ACLS prior to completion of clinical orientation
Critical Care Registered Nurse (CCRN) preferred
Nurse Characteristics varying from advanced beginner to expert with the goal of promoting patient’s optimal outcome:
- Clinical Judgment – clinical reasoning
- Advocacy – ability to work on another’s behalf
- Caring Practices – compassionate, engaging
- Collaboration – works well with others
- Systems Thinking – global perspective for patient needs
- Response to diversity – sensitivity, appreciation
- Clinical inquiry – innovation through learning and evaluation of practice
- Facilitation of learning – for patient and caregivers, including validation of learning

Cardiac Monitor Tech – Device Clinic (FTD)

The Cardiac Rehab Monitor Tech observes, identifies and documents cardiac rhythms and pulse oximetry readings of patients monitored through the central monitor station. Responds appropriately to the occurrences of the life-threatening or potentially life-threatening arrhythmias. Communicates patients rhythm and monitor alerts effectively with the coach caring for the patient and other department personnel as applicable.

Primary Duties

Operates patient monitoring equipment.
Performs 3-lead EKGs. Assists with applying EKG leads using cardiac landmarks and records ECG.
Interprets cardiac rhythms and pulse oximetry.
- Correctly measures interval and rate.
- Identifies rate and rhythm of monitor strips.
- Recognizes significant changes in rate and/or cardiac rhythm.
- Identifies life-threatening and/or potentially life-threatening arrhythmias.
- Successfully completes annual dysrhythmia competency (?).
- Identifies normal pulse oximetry readings and pulse oximetry range specific for each patient.
Documents cardiac rhythm and pulse oximetry.
- Records patients rhythm for every stage of the exercise session.
- Documents ectopy and/or other transient rhythms.
- Obtains representative rhythm strip for each stage of exercise session, analyzes and mounts for patient record.
- Records rhythm strip to document significant changes in rate and/or rhythm.
- Documents pulse oximetry readings for each stage of exercise session.
Maintains equipment and supplies.
- Cleans remote transmitters and cables between patient use.
- Orders electrodes to maintain sufficient supply.
- Promptly reports malfunctions of monitoring equipment to clinical engineering and LSI.
Communicates effectively.
- Notifies coach of significant change in rate, rhythm of cardiac monitor or oxygen saturation reading of pulse oximetry reading.
- Ensures that communication in the presence of the patient is patient related.

Qualifications/Specifications:

Education: High School diploma; successful completion of Dysrhythmia Competency
Experience: With MA diploma, MA certification or Bachelor degree, none required. Without MA diploma, MA certification or Bachelor degree, minimum of six (6) months continuous and recent patient care experience required, preferably in an acute care setting. Knowledge of EKG and Monitor Tech experience preferred.

Patient Registrar – Main Clinic (Travel Required) FTD

**DAY TRAVEL IS REQUIRED FOR THIS POSITION. TRAVEL IS TO AHH CLINICS WITHIN ARKANSAS AND MAY BE REQUIRED MULTIPLE TIMES DURING THE WEEK**

Position Summary:

Primary Duties:

Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital.
Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures.
If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room.
Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.
Performs pre-admission functions as defined in hospital policy.
May perform pre-certification/benefit verification processes in an efficient and timely manner.
UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.
Registration will contact UHC upon notification of IP status to initiate pre-cert.
Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner.
Serves as liaison with clinical departments, patients and families regarding admission and registration processes.
Ensures patient and family needs are met and addressed while they are in lobby areas.
Remains focused on Delighting our Customers.
In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift.
May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information.

Qualification/Specifications:

Education: High School graduate or equivalent required; Associate degree preferred.
Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.

Licensed Practical Nurse – Progressive Critical Care Unit (FTD)

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the patient-focused care system and under the direction/supervision of a physician/mid-level provider, registered nurse and/or licensed practical nurse. Assumes, under the direction of such, responsibility for patient arterial and venous sheath removal, urinary catheter insertion and removal, ABIs, peripheral IV insertion and removal, routine and venous specimen collection, 12 lead EKG, safe use of bladder scanner, defibrillator, vein finder, Doppler, and EKG machine, as well as other clerical duties to assist in the smooth operation of the department.

Primary Duties:

Actively participates in the admission process including, but not limited to collecting the patient history, allergies and home medication list.
Actively participates in the transition of care process including, but not limited to, assisting patient/family with preparations for discharge and wheelchair transportation to private or commercial vehicle.
Provides competent direct care and providing for a safe and comforting environment resulting in a positive patient/family experience.
Maintains competency for use of clinical patient care equipment.
Documents and reports abnormal observations to the RN in a timely manner.
Assists in the maintenance of skin integrity with the use of emollients, creams, etc. Cares for superficial skin tears under the direction of the RN.
Maintains patient confidentiality.
Maintains standard precautions.
Carries out medical orders such as administration of medications and treatments, within hospital policy and within patient population-specific parameters.
Provides BLS in response to emergency situations. Provides ACLS under the direction of the RN and provider in emergency situations.
Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.
Adheres to hospital policy and procedures.

Qualifications/Specifications:

Education: High school diploma or G.E.D. required. Graduate of an accredited school of Licensed Practical Nursing.
Licensure/Certification: Licensed Practical Nurse or MA certification. BLS certification required within the first 30 days of employment. Basic EKG skills required within 6 months of employment. Certification is to be renewed by recommended renewal date on certification card.
Experience: With MA diploma, MA certification or LPN, none required. Without MA diploma, MA certification or LPN degree, minimum of six (6) months continuous and recent patient care experience required, preferably in an acute care setting. Knowledge of EMR and ability to navigate EMR preferred.

Scheduler – FTD

Responsible for all scheduling correspondence, including appointments, messages and other requests in an efficient and accurate manner, both in person and over the telephone. Obtains and furnishes information from other departments, patients and the public.

Primary Duties

Schedules, coordinates and reschedules patients appointments (i.e., clinic visits, procedures, outpatient appointments, testing).
Maintains and updates current information on all physicians and/or departments schedules, ensuring that patients are scheduled properly and appointments are confirmed.
May prepare and mail new patient packet when appointment is scheduled for three days or more in advance.
Verifies patient demographics and insurance with each patient, and corrects information as necessary.
Informs patient of account balance, if appropriate; may collect payments from patients and forward information to the Business Office.
Answers incoming calls in a courteous manner, determines needed information and directs calls accordingly.
Calls patients to verify and confirm appointments and answer any questions.
Reminds patients of needed information in advance of appointment, including insurance cards, all medications and an authorization from their insurance company, if required.
Ensures patient has all necessary patient education to facilitate patients appointment(s).
Communicates clearly to other departments/staff, apprising of any changes in schedule or potential conflicts.
Disposes of patient information in a proper manner to ensure confidentiality.
Other assigned duties as directed by supervisor based on demonstrated competency.
Performs other duties as assigned.

Team Lead Duties (if assigned)

Ensures training and mentoring of new schedulers occurs within the team and monitors for additional training if needed
Communicates all changes to staff in writing
Ensures all schedules are maintained based on the physician and APN request
Ability to write clearly and concisely, handle necessary scheduling issues and coordinate between staff and clinical team
Monitor and approves time off request for staff members and communicates with management daily to ensure proper coverage is maintained

QUALIFICATIONS:

Education: High School diploma required or equivalent.
Licensure/Certification: None required.
Experience: Minimum of two years related work experience required, preferably in a medical office setting. Knowledge of medical office terminology desirable. Must have proficient computer skills.

Patient Care Partner – Progressive Critical Care Unit (FTD & FTN available)

Position Summary

This position is responsible for assisting clinical team members by performing a variety of duties for patients within the patient-focused care system and under the direction/supervision of a registered nurse. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement, and equipment maintenance.

Primary Duties

Primary Functions:

Always greets patients courteously and makes comfortable with department/surroundings.
Ensures admission chart is ready and actively assists with admission process (ID band, computer information, and consent form).
Actively participates in administering patient care and ensures a safe and comforting environment.
Responds to patients needs in a timely manner.
Assists patients with ADLs, including meals, bathing and hygiene needs.
Performs/assists with range of motion exercises and progressive ambulation as directed by RN.
Performs/assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher. Transports patients as needed.
Reports changes in condition to the RN in a timely manner.
Maintains personal responsibility for clinical growth and development.
Applies the knowledge of growth and development to appropriate patient populations.
Maintains patient confidentiality.
Maintains standard precautions.
Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.

Qualifications/Specifications

Education: High school graduate or G.E.D. certificate required.
Licensure/Certification: None required. CNA, MA and/or paramedic certification (National Registry of Emergency Medical Technician (NREMT) paramedic certification) preferred. BLS certification required within the first 30 days of employment. Certification is to be renewed by recommended renewal date on certification card. Basic EKG skills required within 6 months of employment.
Experience: With CNA, MA and/or paramedic certification, no experience required. Without CNA, MA or paramedic certification, minimum of one year patient care experience in a nursing home or hospital (acute care setting preferred) or one year nursing school required.