Days Archives - Page 2 of 3 - Arkansas Heart Hospital

Patient Registrar – Main Clinic (FTD)

Position Summary:

This position is responsible for admitting/registering patients to the appropriate department (i.e., clinic, hospital, emergency room, day patient) within the facility. Accumulates and enters all necessary demographic and billing information in the computer system with timeliness and accuracy. May act in the capacity of a cashier.

Primary Duties:

Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital.
Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures.
If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room.
Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.
Performs pre-admission functions as defined in hospital policy.
May perform pre-certification/benefit verification processes in an efficient and timely manner.
UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.
Registration will contact UHC upon notification of IP status to initiate pre-cert.
Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner.
Serves as liaison with clinical departments, patients and families regarding admission and registration processes.
Ensures patient and family needs are met and addressed while they are in lobby areas.
Remains focused on Delighting our Customers.
In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift.
May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information.

Qualification/Specifications:

Education: High School graduate or equivalent required; Associate degree preferred.
Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.

Patient Registrar – Searcy Clinic (FTD)

Position Summary:

Primary Duties:

Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital.
Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures.
If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room.
Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.
Performs pre-admission functions as defined in hospital policy.
May perform pre-certification/benefit verification processes in an efficient and timely manner.
UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.
Registration will contact UHC upon notification of IP status to initiate pre-cert.
Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner.
Serves as liaison with clinical departments, patients and families regarding admission and registration processes.
Ensures patient and family needs are met and addressed while they are in lobby areas.
Remains focused on Delighting our Customers.
In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift.
May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information.

Qualification/Specifications:

Education: High School graduate or equivalent required; Associate degree preferred.
Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.

Patient Registrar – Main Clinic (PTD)

Position Summary:

Primary Duties:

Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital.
Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures.
If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room.
Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.
Performs pre-admission functions as defined in hospital policy.
May perform pre-certification/benefit verification processes in an efficient and timely manner.
UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.
Registration will contact UHC upon notification of IP status to initiate pre-cert.
Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner.
Serves as liaison with clinical departments, patients and families regarding admission and registration processes.
Ensures patient and family needs are met and addressed while they are in lobby areas.
Remains focused on Delighting our Customers.
In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift.
May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information.

Qualification/Specifications:

Education: High School graduate or equivalent required; Associate degree preferred.
Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.

REGISTERED Medical Assistant – Employee Health Services (FTD)

Perform the functions and duties necessary to ensure employees meet and maintain the regulatory and physical health requirements to support the facility needs. Provide initial screening, ongoing job-related health maintenance, injury reporting, tracking, and required record keeping. Interacts with Worker’s Compensation Carrier, state and federal agencies, and accrediting bodies as required.

Primary Duties

Pre-employment health history evaluation including susceptibility to communicable disease (MMR, varicella, hepatitis B), immunization status, pregnancy, compromised immune status, absence of infectious disease, and/or latex sensitivity
Medical history assessing communicable disease history and conditions that increase risk (e.g., long-term steroid therapy, immunocompromise)
Assesses tuberculosis status and provide skin testing and follow-up as needed
Provide antibody titer testing
Evaluate changes in employee health status as needed
Assesses TB exposures and provides follow-up testing and referral as needed
Monitor and repot TB sero-conversions
Send employee health records to human resources
Educate employees about immunizations
Provide immunizations
Track series immunizations and provide as needed
Complete exposure lab draws for employee
Review exposure results on patients and employees
Inform employee of results
Provide repeat lab draws with serial testing / tracking (6wk, 12wk, 6 month, 12 month)
Provide exposure education for employees and patients
Maintain OSHA 300/301 Log
Provide OSHA log for posting annually
Complete reporting for employee injuries / exposures / lost days / restricted days.
Track lost time related to injuries
Maintain needle stick log
Maintain exposure log
Maintain employee injury log
Maintain employee illness log
Compile employee health reports
Report employee health activities to the Infection Control and Environment of Care Committees
Track employees with repeat injuries, communicate with director / VP
File injuries / exposures with Worker’s Compensation Provider
Evaluate and trend “notice only” injury reports
Communicate with employee and their insurance case worker
Track progress of injured employee through Concentra
Monitor work restrictions, advise directors / human resources of employee clearance to return to work
Keep current with CDC guidelines

Qualifications/Specifications

Education: High school diploma or G.E.D. required (if hired after January 1, 2003). Graduate of a certified Medical Assistant program preferred.
Licensure/Certification: Registered Medical Assistant certification required. BLS certification required. Basic EKG skills required within 6 months of employment. Certification is to be renewed by recommended renewal date on certification card.
Experience: 6 months- 1 year continuous experience in an acute care setting highly preferred.

Advanced Practice Provider – Texarkana Clinic (FT)

Position Summary:

Advanced Practice Registered Nurse (APRNs)/Physician Assistant (PA) collaborates with physicians and works with other healthcare providers as needed to individualize the healthcare needs of their patients. APRN/PA provides diagnosis and treatment of health problems; focus on the effects health problems have on the patient and the family; explain health problems and the effects of medications; emphasize wellness and self-care; and manage their own case load.
APRN/PAs with prescriptive authority maintain a current collaboration agreement with a physician (as well as a physician who is available in their absence) who contractually agrees to be available for consultation and referral while maintaining the appropriate contracts as required by the Arkansas State Board of Nursing/State Medical Board.
APRN/PAs perform physical exams; order/ interpret lab and radiologic studies; diagnose and treat acute and chronic health problems; provide health maintenance; and promote healthy lifestyles for patients.

Work Schedule

Work schedules are agreed upon by the collaborative physician, Chief Clinical Officer (CCO) and APRN/PA to meet the needs of the patients.

Primary Duties:

Conducts comprehensive patient assessments according to patients presenting symptoms, progress and age-specific parameters.
Documents findings and communicates all pertinent information to interdisciplinary team members and collaborative physician(s) as appropriate.
Coordinates with interdisciplinary team members in the development, evaluation, and revision of the plan of care as appropriate to meet the patients needs and goals.
Provides competent care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
Provides education to patients/families/significant others, incorporating age-specific criteria and assessment of readiness to learn.
Maintains patient confidentiality.
Maintains standard universal precautions.
Prescribes and administers medications as outlined by prescriptive authority contract and completes treatments according to policies and within age-specific parameters.
Maintains and completes all required patient record documentation.
Directs admission and discharge planning in conjunction with interdisciplinary team identifying discharge medications, writing prescriptions, outlining dietary restrictions, discharge activities and follow up appointments to facilitate discharge process.
Utilizes critical thinking skills and decision making at an advanced level, i.e., lab, diagnostic test interpretation, etc.

Qualifications/Specifications

Education: Graduate of an accredited Masters level program of nursing education that fulfills completion requirements for Advanced Practice Registered Nursing. Will consider grandfathered BSN graduates that have fulfilled educational requirements to obtain Advanced Practice licensure as required by the Arkansas State Board of Nursing or Physician Assistant (PA) degree from a school accredited by the Arkansas State Medical Board (ASMB) required.
Licensure/Certification: Possession of an active current Arkansas Registered Nurse license and an Arkansas Advanced Practice Nurse license, active current certification by a nationally certifying body or Possession of an active current PA license issued by the ASMB and current Certified Physician Assistant (PAC), as issued by the National Commission on Certification of Physician Assistants (NCCPA) required. Current BLS and ACLS certifications. Eligible for or has current Medicare provider number and DEA registration. Certification(s) is to be renewed by recommended renewal date on certification card.
Experience: Minimum of one-year experience as an Acute Care Nurse Practitioner or Physician Assistant preferred.

Cardiac Cath Lab Manager

The Cardiac Cath Lab Manager plays a vital role in providing leadership and strategic direction for the development and operations of the AHH Cardiac Cath Labs. This position requires a collaborative approach, working closely with the Nurse Management Team and various disciplines within the healthcare organization. Reporting to the Director of Cardiovascular Services, the Cardiac Cath Lab Manager is responsible for overseeing the day-to-day operations of the Cath Labs while also helping to develop and implement policies, procedures, and ensuring compliance with regulatory agencies.

Patient Care:

1. Documents findings and communicates all pertinent information to interdisciplinary team members as appropriate.

2. Collaborates with interdisciplinary team members in the development, evaluation, and revision of the plan of care as appropriate to meet the patient’s needs and goals.

3. Available to assist with direct patient care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.

4. Assists healthcare team members in the understanding of hospital policies and procedures.

5. Assists in providing education to patients/families/significant other and to staff, incorporating age-specific criteria and assessment of readiness to learn.

6. Ensures patient confidentiality.

7. Ensures compliance with utilization of standard precautions.

8. Maintains all required documentation.

9. Facilitates discharge plan in collaboration with interdisciplinary team.

10. Demonstrates knowledge and ability to use necessary patient care equipment.

11. Coordinates response of the interdisciplinary team to emergency situations.

12. Assists the Vice President of Cardiovascular Services and Director of Cath Lab by responding to and resolving patient complaints to the best of his/her ability.

13. Ensures quality patient care through appropriate staff/patient assignments.

14. Performs Point of Care procedures in a timely manner according to established policy and procedure.

15. Documents required information and complies with all Point of Care quality control standards.

Managerial Tasks:

1. Assists in the overall operation of the hospital through active participation in projects aimed at achieving the hospital’s mission and incorporates the values of the hospital in day-to-day activities.

2. Assists in the selection of equipment, supplies and goods with goals of quality and cost efficiency.

3. Communicates with staff and physicians on administrative issues and follows-up to bring closure to such issues.

4. Assumes a leadership role in the maintenance of the patient-focused care delivery systems.

5. Assists in the development and education of staff in collaboration with the Vice President of Cardiovascular Services and Clinical Educator

6. Responds to issues of harassment and discrimination per company policy.

7. Completes employee performance evaluations and skills competencies in a timely manner per company policy.

8. Investigates work related issues and assists staff in problem solving and/or plans of action to promote patient safety and a healthy work environment.

9. Responsible for generation and maintenance of daily staff assignments to coordinate unit operations.

10. Responsible for communication of pertinent information to staff on daily basis.

11. Assists the Vice President of Cardiovascular Services and Director of Cath Lab in facilitation of interview and selection of potential candidates, mentoring, and discipline according to Corrective Action policy and procedure.

Qualifications

Education: Graduate of an accredited nursing or radiology program required.

Licensure/Certification: Registered Nurse with current state licensure or licensure from a state within the Nursing Compact required. Current Arkansas Department of Health Radiologic Technologist license and current American Registry of Radiological Technologists (ARRT) certification required. Registered Cardiovascular Technologist (RCVT) certification preferred. BLS and ACLS certification required prior to completion of orientation. Certification is to be renewed by recommended renewal date on certification card. RCIS required for Cath/EP Lab Directors within six months of eligibility. Limited Specialty License required within two months of acquiring RCIS.

Experience: Minimum of three years continuous clinical experience in a critical/acute care setting required. Minimum of two years’ recent management experience preferred.

Advanced Practice Provider – FT

Position Summary:

Advanced Practice Registered Nurse (APRNs)/Physician Assistant (PA) collaborates with physicians and works with other healthcare providers as needed to individualize the healthcare needs of their patients. APRN/PA provides diagnosis and treatment of health problems; focus on the effects health problems have on the patient and the family; explain health problems and the effects of medications; emphasize wellness and self-care; and manage their own case load.
APRN/PAs with prescriptive authority maintain a current collaboration agreement with a physician (as well as a physician who is available in their absence) who contractually agrees to be available for consultation and referral while maintaining the appropriate contracts as required by the Arkansas State Board of Nursing/State Medical Board.
APRN/PAs perform physical exams; order/ interpret lab and radiologic studies; diagnose and treat acute and chronic health problems; provide health maintenance; and promote healthy lifestyles for patients.

Work Schedule

Work schedules are agreed upon by the collaborative physician, Chief Clinical Officer (CCO) and APRN/PA to meet the needs of the patients.

Primary Duties:

Conducts comprehensive patient assessments according to patients presenting symptoms, progress and age-specific parameters.
Documents findings and communicates all pertinent information to interdisciplinary team members and collaborative physician(s) as appropriate.
Coordinates with interdisciplinary team members in the development, evaluation, and revision of the plan of care as appropriate to meet the patients needs and goals.
Provides competent care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
Provides education to patients/families/significant others, incorporating age-specific criteria and assessment of readiness to learn.
Maintains patient confidentiality.
Maintains standard universal precautions.
Prescribes and administers medications as outlined by prescriptive authority contract and completes treatments according to policies and within age-specific parameters.
Maintains and completes all required patient record documentation.
Directs admission and discharge planning in conjunction with interdisciplinary team identifying discharge medications, writing prescriptions, outlining dietary restrictions, discharge activities and follow up appointments to facilitate discharge process.
Utilizes critical thinking skills and decision making at an advanced level, i.e., lab, diagnostic test interpretation, etc.

Qualifications/Specifications

Education: Graduate of an accredited Masters level program of nursing education that fulfills completion requirements for Advanced Practice Registered Nursing. Will consider grandfathered BSN graduates that have fulfilled educational requirements to obtain Advanced Practice licensure as required by the Arkansas State Board of Nursing or Physician Assistant (PA) degree from a school accredited by the Arkansas State Medical Board (ASMB) required.
Licensure/Certification: Possession of an active current Arkansas Registered Nurse license and an Arkansas Advanced Practice Nurse license, active current certification by a nationally certifying body or Possession of an active current PA license issued by the ASMB and current Certified Physician Assistant (PAC), as issued by the National Commission on Certification of Physician Assistants (NCCPA) required. Current BLS and ACLS certifications. Eligible for or has current Medicare provider number and DEA registration. Certification(s) is to be renewed by recommended renewal date on certification card.
Experience: Minimum of one-year experience as an Acute Care Nurse Practitioner or Physician Assistant preferred.

Registered Nurse – Emergency Room (FTD)

Position Summary

This professional staff person is responsible for performing assessments, developing a plan of care and implementing and evaluating the care. The RN-Critical administers medications and treatments as ordered by physicians and in keeping with the current clinical nursing practice. Also responsible for directing, monitoring and evaluating the care delegated to non-licensed personnel. The RN-Critical leads the interdisciplinary care team for patients with primarily cardiovascular disease. In addition, the RN-Critical performs a range of technical services in a cross-functional mode to comprehensively serve patient needs. Assumes (under the direction of the Laboratory) responsibility for patient specimen testing, quality control, quality improvement and equipment maintenance.

Primary Duties:

.Documents findings and communicates all pertinent information to interdisciplinary team members as appropriate.
Collaborates with interdisciplinary team members in the development, evaluation and revision of the plan of care as appropriate to meet the patient’s needs and goals.
Provides competent direct care and ensures the provision of a safe and comforting environment resulting in a high level of patient satisfaction.
Assists healthcare team members in the understanding of hospital policies and procedures.
Provides education to patients/families/significant others, incorporating population-specific criteria and assessment of readiness to learn.
Maintains patient confidentiality.
Maintains standard precautions.
Administers medications and completes treatments according to hospital policy and within population-specific parameters.
Maintains all necessary documentation.
Facilitates discharge plan in collaboration with interdisciplinary team.
Demonstrates knowledge and ability to use necessary patient care equipment.
Coordinates response of the interdisciplinary team to emergency situations.
Performs Point-of-Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point-of-Care quality control standards.

Qualifications/Specifications:

Education: Graduate of an accredited nursing program required.
Licensure/Certification: Registered Nurse with current state licensure or licensure from a state within the Nursing Compact required. BLS certification required within 30 days of employment and prior to providing direct patient care. Successful completion of ACLS certification is required for any Registered Nurse by completion of clinical orientation. PALS certification required within 90 days of employment. Certifications will be renewed by recommended renewal date on the certification documentation.

Director-Cath Lab

Primarily responsible for the day-to-day clinical operations of an assigned area with regard to patient care management, resource management, fiscal management, knowledge and adherence to TJC, federal and state regulations. Participates in direct care as needed, with the remaining time involving managerial tasks. Collaborates with other Directors and departments in sharing of staff and resources, as well as assists in the cross training of the staff. Assumes the leadership role in individual area of expertise and for projects as assigned. Assumes, under the direction of the Laboratory, responsibility for patient specimen testing, quality control, quality improvement, and equipment maintenance.

Managerial Tasks:

Assists in the overall operation of the hospital through active participation in projects aimed at achieving the hospital’s mission, vision and incorporates the values of the hospital in day-to-day activities.
Uses data, planning, communication and education to improve performance.
Supports a safe, quality environment for patients and staff.
Assists in the selection of staff, equipment, supplies and goods, for the running of the hospital, and caring for patients, with goals of quality and cost efficiency.
Communicates with staff and physicians on administrative issues and follows-up to bring closure to such issues.
Operates within budgetary parameters.
Responsible for appropriate staffing levels to accommodate patient acuity and volume.
Assumes a leadership role in the maintenance of the patient-focused care delivery system.
Plans, Develops and Provides annual competency reviews and performance evaluations of staff and assists in staff development in collaboration with the Education Department.
Supports the multi-skilled worker environment (i.e., cross training).
Assists staff in problem-solving and work issues.
Responsible for hiring competent staff for the department.
Responds to issues of harassment and discrimination per company policy.
Completes employee evaluation(s) in a timely manner per company policy.

Patient Care:

Actively participates in administering patient care and management of related service.
Coordinates the admission, discharge and transfer of patients in collaboration with other team leaders.
Assists families and patients by teaching the skills and information necessary for successful post-discharge care, incorporating age-specific criteria and assessment of readiness to learn.
Assures that patient equipment and supplies are available and in working order.
Participates in performance improvement activities such as patient satisfaction, physician satisfaction, and staff satisfaction performing surveys as necessary.
Identifies and implements corrective actions as necessary. Monitors annual quality indicators for compliance to standards.
Applies the knowledge of growth and development to appropriate patient populations.
Maintains personal responsibility for professional growth and development.
Ensures the provision of a safe and comforting environment.
Maintains patient confidentiality.
Maintains standard precautions.
Performs Point of Care procedures in a timely manner according to established policy and procedure. Documents required information and complies with all Point of Care quality control standards.

Qualifications

Education: Graduate of an accredited nursing program required. BSN preferred, MSN preferred.
Licensure/Certification: Registered Nurse with current state licensure or licensure from a state within the Nursing Compact required. BLS certification required within 30 days of employment and prior to providing direct patient care. Successful completion of AHA-approved course in ACLS within 30 days of employment required for all experienced RNs in all nursing areas.
- RCIS required for Cath/EP Lab Directors within six months of eligibility. Limited Specialty License required within two months of acquiring RCIS.
- PALS or ENPC certification required for Emergency Department Director within 6 months of employment.
- Proficiency in Phlebotomy and Vital Signs for Wound Care Center Director at time of hire.
Experience: Minimum of three years continuous clinical experience in a critical/acute care setting required. Minimum of two years’ recent management experience preferred.

PBX Operator – Russellville Clinic (FTD)

This position is responsible for all switchboard functions of receiving incoming calls, paging and placement of outgoing calls. This position requires exceptional customer service skills in addition to proficiency in PBX functions. Registration job functions are required. Employee must have the ability to work with minimum supervision.

Primary Duties

Always receives calls promptly and courteously and forwards appropriately.
Always displays a courteous and professional tone when paging.
Other assigned duties as directed by supervisor based on demonstrated competency.

Team Lead Duties (if assigned)

Ensures training and mentoring of new PBX operators occurs within the team and monitors for additional training if needed
Communicates all changes to staff in writing
Ensures that PBX operators follow the appropriate protocol when taking calls. Ensures the tasks are appropriately assigned and if additional training is needed with facilitate.
Ensures proper coverage exists at all times to ensure no delays in answering incoming calls
Ability to write clearly and concisely, handle necessary scheduling issues and coordinate between staff and clinical team
Monitor and approves time off request for staff members and communicates with management daily to ensure proper coverage is maintained

Qualifications: Specifications:

Education: High School graduate or equivalent required.
Licensure/Certification: None required.
Experience: Minimum of 3 months experience, healthcare setting preferred.